Setup: Windows 11 PC MSI MPG Z390 Gaming Edge AC (SPDIF) GAINWARD GeForce RTX 4080 Phantom (Changed a week ago from an 1060) Onkyo TX SR508 AV-Receiver Yesterday Plex Windows passthrough stopped working for me. My receiver still seems to receive an dolby, dts… signal, but its muted. C…

The logs indicate that it is opening the audio output and not showing any issues. Plex HTPC working presents a strange issue because it use the same playback engine as Plex for Windows. Check to make sure the settings are the same between these two apps to make sure it isn’t a difference there.

Thanks for looking into it. The settings are the same beside that the "Audio Channels " was set to stereo instead of auto. I have changed that but it’s only a pcm setting right? My Plex HTPC Logs: Well Im gonna thoroughly reinstall my drivers again. The GPU is the only thing I’ve changed lately. …

i seem to have a similar problem suddenly. but only with dts audio. Connection to my avr seems to be lost / stuttering and no audio. i disabled dts passthrough and got audio. (Emulated bei avr) VLC DTS works fine. logs included. Thank you :slight_smile:

similar problem here, got an update to plex for windows yesterday and anything with DD has no audio and DD+ has a stutter to the audio, the video plays smooth on both. anything with AAC plays fine. if i go into settings and disable the passthrough for DD & DD+ the audio play fine, is there a way to…

Also here. After updating Plex, the sound muted.

I am having the same issue. the htcp app works correctly. after messing around the amp will say its getting DD but still have no sound and not switch over to saying atmos . before that it was trans-coding or not passing through audio at all. also having issues with the LG TV app trying to trans-co…

I just downgraded to 1.6.1 from 11th of January and DTS is working again. you should find the older executables in: C:\Users<username>\AppData\Local\Plex\cache\updates Just remember to disable automatic updates :slight_smile:

Good idea. I’ve also downgraded plex. Works now fine for me again.

I have the same problem since 1.63.2 version was released. It looks like the pass-through signal is dropping since on my sound system the Dolby logo is flickering when playing anything in 5.1

We have pulled 1.63.2 from the downloads. This makes the previous version, 1.62.2 as the one the download page offers. You can download it from https://www.plex.tv/media-server-downloads/#plex-app

Passthrough suddenly stopped working on Plex Windows

Plex Players Desktop Players

gbooker02 February 8, 2023, 11:23pm 12

FYI, a fix has been released: Plex for Mac, Windows, and Linux - #83 by Moussa

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Passthrough suddenly stopped working on Plex Windows

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