Pinned support topic for metadata in Plex TV Series agent that needs fixing?

Refresh metadata doesn’t work. It still pulls the episode titles from PLEX instead of TVDB. The only way the show works correctly is if I put it inside separate library that used the TVDB agent.

If I do the PLEX dance within the Plex agent library, then it doesn’t pull any metadata at all - everything is just labeled “Episode 01” “Episode 02” etc.