About a year ago, I set my mum up with Plex, and shared a library with her. She’s been happily using this and watched a tonne of TV.
With the Discover Together release, I was quite excited to have the visibility of what she’s watched so we could discuss (save me having to look in Tautulli).
However, although she has ‘Sync my watch state and ratings’ enabled on her account, her ‘Watched since joining Plex’ is showing 0?
I’ve logged into her account, checked all the settings, and even manually marked a TV show as watched (not one from my shared library, just a random ‘Discover’ film) and that appears?
Is this working as expected, or do I need to enabled/disable something so that her play history from my shared library count as ‘watched’?
The library Scanner = Plex TV Series, and Agent = Plex Series.
Not sure if it matters, but I don’t share the entire library with her, just ‘Grant Access’ to specific shows.
Edit: As a test, I’ve logged into her account via the web UI, and viewed some of the shared content. The items that I’ve watched are showing as ‘Activity by D5120’ and if I click, I can see my play history. So I think this rules out the library configuration and content?
That doesn’t matter, just tried with a test account I use to make sure and it worked fine.
Yeah that would mean your library content is fine if you see your activity on your profile or in the activity feeds.
In your Plex Media Server.log when it sends the scrobble to Plex.tv the logs lines will look like this. See if you see things like this or errors about it. If her account has a “full name” entered you may need to search for that instead of the username.
This was my “Test User” account, marking an entire show as watched
Nov 03, 2023 02:09:44.750 [0x17002b000] DEBUG - Auth: authenticated user 86121212 as Test User
Nov 03, 2023 02:09:44.751 [0x16fce3000] DEBUG - Request: [192.168.06.07:48080 (Subnet)] GET /:/scrobble?identifier=com.plexapp.plugins.library&key=130460 (24 live) #4edf0 TLS GZIP Signed-in Token (Test User)
Nov 03, 2023 02:09:44.767 [0x16fce3000] DEBUG - [Req#4edf0] HubCache: Expiring '862925/continueWatching/1/hubs/continueWatching/en-usexternal-media,indirect-media,hub-style-list/contentDirectoryID=44&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1' because of event plex.event.media.watch.state.update.
Nov 03, 2023 02:09:44.783 [0x16fce3000] DEBUG - [Req#4edf0] Library item 130460 'Arrested Development' got played by account 86121212!
Nov 03, 2023 02:09:44.783 [0x17002b000] DEBUG - Completed: [192.168.06.07:48080] 200 GET /:/scrobble?identifier=com.plexapp.plugins.library&key=130460 (24 live) #4edf0 TLS GZIP 31ms 195 bytes (pipelined: 4)
