Playback error

Getting error Error code: s3014 (Media) when trying to play certain files. Some files play but the screen is black.

Server Version#: 4.51.3
Player Version#:
<[
{
“type”: “info”,
“host”: “127.0.0.1:32400”,
“userAgent”: “Mozilla/5.0 (Macintosh; Intel Mac OS X 11_2_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.192 Safari/537.36”,
“browser”: {
“platformVersion”: “11.2”,
“id”: “chrome”,
“name”: “Chrome”,
“version”: “88.0”,
“webkit”: true,
“platform”: “OSX”,
“platformID”: “osx”,
“platformModifierKey”: “command”
},
“version”: “4.51.3”,
“primaryServerUrl”: “http://127.0.0.1:32400/”,
“primaryServerAuthToken”: true,
“username”: “jaydmattic”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “plex.tv”,
“uri”: “https://plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“relay”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
]
}
]

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