Player loses connection

Plex Media Server Remote Access
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1

Server Version#:1.29.0.1885-67668ec3
Player Version#:8.14.1.23548
Server: Western Digital My Cloud
HI Guys,

I have a strange issue where my Player connects OK to the remote server and plays for a while. It then stops playing. It looks as though it loses connection and looks like it’s buffering. If I press Pause and then Play and it then connects OK and continues to play for a while. If it’s going to stop, it is most likely to be between tracks but not always.
The player is running on a Samsung S20 Plus 5G running Android 11.
I used to have a Samsung S7 and it played OK without problem.
Any Ideas?
TIA
Jeff

2

OK, the issue is the lock screen on my S20 Plus and applies to all apps not just Plex.
Even with all settings set to not lock any apps, after about 40 minutes of play today the data connection stopped.
I have been unable to find a way of telling the lock screen not to lock at all.
Any ideas?

3

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