I’m using CentOS 7, and I’ve been having issues playing some of my library ever since my 0.9.11.5 update. Prior to this update I had no issues with playing anything in my Library. The machine has plenty of space on it to transcode, and the permissions for the files have not changed. I run all my media from my ReadyNas and FreeNas through NFS shares but have a dedicated machine for plex to ensure transcoding is not interrupted and does not have issues.
Below are the logs from one of my Library items when attempting to be played.
Apr 27, 2017 22:40:55.872 [0x7ff5493ff700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:40:55.872 [0x7ff5493ff700] DEBUG - Auth: authenticated user 1 as darkcloud784
Apr 27, 2017 22:40:55.872 [0x7ff5493ff700] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Apr 27, 2017 22:40:55.872 [0x7ff51c7fd700] DEBUG - Request: [127.0.0.1:35886 (Loopback)] GET /status/sessions (4 live) Signed-in Token (darkcloud784)
Apr 27, 2017 22:40:55.873 [0x7ff51c7fd700] DEBUG - [Now] Adding 0 sessions.
Apr 27, 2017 22:40:55.873 [0x7ff51c7fd700] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Apr 27, 2017 22:40:55.873 [0x7ff548bfe700] DEBUG - Completed: [127.0.0.1:35886] 200 GET /status/sessions (4 live) 1ms 292 bytes (pipelined: 1)
Apr 27, 2017 22:40:59.766 [0x7ff5493ff700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:40:59.766 [0x7ff5493ff700] DEBUG - Auth: authenticated user 1 as darkcloud784
Apr 27, 2017 22:40:59.766 [0x7ff5493ff700] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Apr 27, 2017 22:40:59.766 [0x7ff5473ff700] DEBUG - Request: [192.168.86.254:57747 (Allowed Network)] POST /playQueues?type=video&uri=library%3A%2F%2Fb6cc5bcd-7d8c-4735-ae26-96efe094072f%2Fitem%2F%252Flibrary%252Fmetadata%252F6251&shuffle=0&repeat=0&includeChapters=1 (4 live) TLS GZIP Signed-in Token (darkcloud784)
Apr 27, 2017 22:40:59.769 [0x7ff5473ff700] DEBUG - PlayQueue: 0 generated IDs compressed down to a 2 byte blob.
Apr 27, 2017 22:40:59.772 [0x7ff5473ff700] DEBUG - PlayQueue: Start index: 0 End index: 0 Count: 1
Apr 27, 2017 22:40:59.773 [0x7ff5473ff700] DEBUG - PlayQueue: 1 generated IDs compressed down to a 24 byte blob.
Apr 27, 2017 22:40:59.774 [0x7ff5473ff700] DEBUG - PlayQueue: Added 1 items in 0.0 sec.
Apr 27, 2017 22:40:59.782 [0x7ff5473ff700] DEBUG - It took 0.0 sec to serialize a list with 1 elements.
Apr 27, 2017 22:40:59.784 [0x7ff5493ff700] DEBUG - Completed: [192.168.86.254:57747] 200 POST /playQueues?type=video&uri=library%3A%2F%2Fb6cc5bcd-7d8c-4735-ae26-96efe094072f%2Fitem%2F%252Flibrary%252Fmetadata%252F6251&shuffle=0&repeat=0&includeChapters=1 (4 live) TLS GZIP 18ms 2096 bytes (pipelined: 1)
Apr 27, 2017 22:40:59.849 [0x7ff548bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:40:59.849 [0x7ff548bfe700] DEBUG - Auth: authenticated user 1 as darkcloud784
Apr 27, 2017 22:40:59.849 [0x7ff548bfe700] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Apr 27, 2017 22:40:59.850 [0x7ff51c7fd700] DEBUG - Request: [192.168.86.254:57747 (Allowed Network)] GET /video/:/transcode/universal/decision?hasMDE=1&path=%2Flibrary%2Fmetadata%2F6251&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&session=u3ykhz71l23tluix7gycaiup&offset=0&subtitles=burn©ts=1&Accept-Language=en (4 live) TLS GZIP Signed-in Token (darkcloud784)
Apr 27, 2017 22:40:59.850 [0x7ff51c7fd700] DEBUG - Found session GUID of u3ykhz71l23tluix7gycaiup in session start.
Apr 27, 2017 22:40:59.850 [0x7ff51c7fd700] DEBUG - TranscodeUniversalRequest: using profile Web
Apr 27, 2017 22:40:59.851 [0x7ff51c7fd700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/6251?includeBandwidths=1
Apr 27, 2017 22:40:59.851 [0x7ff51c7fd700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:40:59.851 [0x7ff51c7fd700] DEBUG - Auth: authenticated user 1 as darkcloud784
Apr 27, 2017 22:40:59.851 [0x7ff51c7fd700] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Apr 27, 2017 22:40:59.861 [0x7ff51f7fe700] DEBUG - Media Analyzer: Performing on-the-fly analysis on 1 item.
Apr 27, 2017 22:40:59.861 [0x7ff51f7fe700] DEBUG - Job running: EAE_ROOT=’/tmp/pms-1bec1cb8-3687-4050-9efb-6f1d9cbf66a5/EasyAudioEncoder’ FFMPEG_EXTERNAL_LIBS=’/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/e96c1d3-1208-linux-ubuntu-x86_64/’ X_PLEX_TOKEN=‘xxxxxxxxxxxxxxxxxxxx’ ‘/usr/lib/plexmediaserver/Plex Media Scanner’ ‘–analyze’ ‘–log-file-suffix’ ’ Analysis’ ‘–item’ ‘6251’
Apr 27, 2017 22:41:00.305 [0x7ff548bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.306 [0x7ff548bfe700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Apr 27, 2017 22:41:00.307 [0x7ff533bff700] DEBUG - Request: [127.0.0.1:35888 (Loopback)] GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=analyzing (5 live) GZIP Signed-in Token (darkcloud784)
Apr 27, 2017 22:41:00.307 [0x7ff548bfe700] DEBUG - Completed: [127.0.0.1:35888] 200 GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=analyzing (5 live) GZIP 1ms 166 bytes
Apr 27, 2017 22:41:00.310 [0x7ff548bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.310 [0x7ff548bfe700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Apr 27, 2017 22:41:00.310 [0x7ff5473ff700] DEBUG - Request: [127.0.0.1:35890 (Loopback)] GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=thumbnailing (5 live) GZIP Signed-in Token (darkcloud784)
Apr 27, 2017 22:41:00.311 [0x7ff548bfe700] DEBUG - Completed: [127.0.0.1:35890] 200 GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=thumbnailing (5 live) GZIP 0ms 166 bytes
Apr 27, 2017 22:41:00.312 [0x7ff548bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.312 [0x7ff548bfe700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Apr 27, 2017 22:41:00.312 [0x7ff533bff700] DEBUG - Request: [127.0.0.1:35892 (Loopback)] GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=idle (6 live) GZIP Signed-in Token (darkcloud784)
Apr 27, 2017 22:41:00.312 [0x7ff5493ff700] DEBUG - Completed: [127.0.0.1:35892] 200 GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=idle (5 live) GZIP 0ms 166 bytes
Apr 27, 2017 22:41:00.318 [0x7ff51f7fe700] DEBUG - Killing job.
Apr 27, 2017 22:41:00.318 [0x7ff51f7fe700] DEBUG - Signalling job ID 6040 with 9
Apr 27, 2017 22:41:00.318 [0x7ff51f7fe700] DEBUG - Jobs: ‘/usr/lib/plexmediaserver/Plex Media Scanner’ exit code is 0
Apr 27, 2017 22:41:00.318 [0x7ff51f7fe700] DEBUG - Media Analyzer: Background analysis completed in 0.5 seconds, removing 1 IDs
Apr 27, 2017 22:41:00.324 [0x7ff51c7fd700] DEBUG - It took 0.0 sec to serialize a list with 1 elements.
Apr 27, 2017 22:41:00.325 [0x7ff51c7fd700] DEBUG - MDE: analyzing media item 8407
Apr 27, 2017 22:41:00.325 [0x7ff51c7fd700] ERROR - MDE: video has neither a video stream nor an audio stream
Apr 27, 2017 22:41:00.325 [0x7ff51c7fd700] ERROR - Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data
Apr 27, 2017 22:41:00.327 [0x7ff548bfe700] DEBUG - Completed: [192.168.86.254:57747] 400 GET /video/:/transcode/universal/decision?hasMDE=1&path=%2Flibrary%2Fmetadata%2F6251&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&session=u3ykhz71l23tluix7gycaiup&offset=0&subtitles=burn©ts=1&Accept-Language=en (5 live) TLS GZIP 477ms 457 bytes (pipelined: 2)
Apr 27, 2017 22:41:00.342 [0x7ff548bfe700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.342 [0x7ff548bfe700] DEBUG - Auth: authenticated user 1 as darkcloud784
Apr 27, 2017 22:41:00.342 [0x7ff548bfe700] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Apr 27, 2017 22:41:00.342 [0x7ff5473ff700] DEBUG - Request: [192.168.86.254:57748 (Allowed Network)] GET /video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F6251&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&session=u3ykhz71l23tluix7gycaiup&offset=0&subtitles=burn©ts=1&Accept-Language=en (6 live) TLS Signed-in Token (darkcloud784)
Apr 27, 2017 22:41:00.343 [0x7ff5473ff700] DEBUG - Found session GUID of u3ykhz71l23tluix7gycaiup in session start.
Apr 27, 2017 22:41:00.343 [0x7ff5473ff700] DEBUG - TranscodeUniversalRequest: using profile Web
Apr 27, 2017 22:41:00.344 [0x7ff5473ff700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/6251?checkFiles=1&includeBandwidths=1
Apr 27, 2017 22:41:00.344 [0x7ff5473ff700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.344 [0x7ff5473ff700] DEBUG - Auth: authenticated user 1 as darkcloud784
Apr 27, 2017 22:41:00.344 [0x7ff5473ff700] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Apr 27, 2017 22:41:00.352 [0x7ff51d7ff700] DEBUG - Media Analyzer: Performing on-the-fly analysis on 1 item.
Apr 27, 2017 22:41:00.352 [0x7ff51d7ff700] DEBUG - Job running: EAE_ROOT=’/tmp/pms-1bec1cb8-3687-4050-9efb-6f1d9cbf66a5/EasyAudioEncoder’ FFMPEG_EXTERNAL_LIBS=’/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/e96c1d3-1208-linux-ubuntu-x86_64/’ X_PLEX_TOKEN=‘xxxxxxxxxxxxxxxxxxxx’ ‘/usr/lib/plexmediaserver/Plex Media Scanner’ ‘–analyze’ ‘–log-file-suffix’ ’ Analysis’ ‘–item’ ‘6251’
Apr 27, 2017 22:41:00.832 [0x7ff5493ff700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.832 [0x7ff5493ff700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Apr 27, 2017 22:41:00.833 [0x7ff51c7fd700] DEBUG - Request: [127.0.0.1:35894 (Loopback)] GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=analyzing (6 live) GZIP Signed-in Token (darkcloud784)
Apr 27, 2017 22:41:00.834 [0x7ff5493ff700] DEBUG - Completed: [127.0.0.1:35894] 200 GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=analyzing (6 live) GZIP 0ms 166 bytes
Apr 27, 2017 22:41:00.837 [0x7ff5493ff700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Apr 27, 2017 22:41:00.837 [0x7ff5493ff700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Apr 27, 2017 22:41:00.837 [0x7ff533bff700] DEBUG - Request: [127.0.0.1:35896 (Loopback)] GET /:/metadata/notify/changeItemState?librarySectionID=6&metadataItemID=6251&metadataType=1&state=-1&mediaState=thumbnailing (7 live) GZIP Signed-in Token (darkcloud784)