PLEASE SUPPORT - Plex: New features for Plex Pass subscribers

Dear Plexys

I appreciate running a company is difficult but I suspect you are having a purple patch right now with everyone working from home.

There are many of us who have stood by you for years and loyally paid our subscriptions come rain or shine to keep something alive that we all believe in.

I’m not sure what happened, perhaps you made a deal with the devil and signed your souls away in a time of need or maybe someone joined your board with the words ‘this time next year Plexys you’ll be millionaires’

Either way you have a contract with us Plex Pass Subscribers to ensure we have the latest features first.

One word - Watchlist.

So over to you. Here’s a spade tell us what happened and more importantly what you plan to redeem yourselves…

To my fellow Plex Pass Subscribers Plex support a change back to the Plex we love where our contributions are appreciated.

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So your upset that they added a watchlist feature to the ad supported content that they host before have it for user content? They are basically beta testing it with their content before extending it to user content. Nothing wrong there imo.

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No idea what you are talking about.

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Totally pointless - At the end of the day we pay a very small £ or $ each year or some of us have lifetime subs they have to make money to keep the system going.

I am more than happy for this to take place. Or heck if you dont want to see any FREE content on the system then @Plex - Bring in a monthly subscription (even for those who have paid a lift time sub) to remove the free content from the system altogether.

I would be more than happy to pay say £4.99 per month to remove the free content from the system / adds all togeather.

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Soo… you think that a one time payment of 80-120 or 5 bucks a month is enough for a company to pay for servers, development staff, admin etc?

They are developing their income streams so as to continue operations. In continuing operations they continue to develop an awesome platform.

They are doing what they need to do to stay in business and continue developing a product you have paid for. It continues, is developed for more platforms (to include new platform upgrades), delivers more features while simultaneously remaining in operation for you?

What exactly am I missing? I realize that I addressed continued operation twice… because… well, it’s like important man…

You can get that for free: https://app.plex.tv/desktop#!/settings/online-media-sources

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I get you but Netflix manage premium content (which this isn’t) plus their own production company for £5.99 a month so yeah I should expect a parity of features across the library functions.

And this is for content I already own, which I host on my own equipment which I pay to run so…

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Netflix is a bigger company with lots more money to spend. They have close to 200M subscribers. How many subscribers do you think plex has?

Not that i like what plex is doing currently but that comparison is a bit unfair (imho)

Sure they’re in a but why try and go up against Netflix, Apple TV (and now Apple Arcade if you pay Plex another £3) with low rent versions. They’ll lose loyal customers and no chance of gaining new customers who can get better value for money elsewhere?
Plex pass users will have their own server users so it’s a little like those pyramid selling companies.

Clever idea just poor products.

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I doubt anyone in the plex company thinks they are going up against netflix.
I don’t know what the streaming low grade C movies from the 70s is for, probably to get some legitimacy and not get the deathblow by being thrown off the app stores, if i had to guess.

Maybe it’s a monster hit and everybody is streaming this, i doubt it but i don’t know.

I very much dislike the direction plex is taking, don’t get me wrong here, but there is also no viable alternative :frowning:

Someone on Facebook told me about emby which looks like it has free cloud backup.

I really think they’re wasting their resources and good will with this direction. This is really what this post is about.

…and…

Okay, but…

I reckon we can cut thru this dichotomy.

I get it Plex has to make money. Yet it ain’t my fault Plex charged me a one-time fee of $200. They decided to do that all on their own. And, yes, the service runs on my equipment that I pay to maintain. I got some sympathy, yet the line of goodwill has to drawn somewhere.

Since I got my Plex Pass–something I never considered I should feel ashamed for having purchased–many useful plug-ins were discontinued and I’ve lost the Picture upload feature I was just starting to learn. And they introduced an arcade feature that for the low entry price of $200, I can now opt to pay an additional $5 per month in order to play Atari 2600 games.

Plex still can’t import music rating tags one-way, one time, after more than 5 years running. I get different users want different ratings. Why not give the admin user the option to do a one-time import of ratings as so many have requested? Instead of the default no-you-can’t-at-all because-we-said-so? And now I can’t even voice a complaint? I’m not in the habit of standing still to bleed.

I love Plex. Yet like most things I love, it has flaws. If this forum is not a marketplace of ideas and we cannot come here to voice our concerns, then how will Plex developers know what paying customers are thinking?

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