hi there,
why does plex convert MKV to MKV on a new apple device? why can’t it stream directly? bandwidth is not the problem.

hi there,
why does plex convert MKV to MKV on a new apple device? why can’t it stream directly? bandwidth is not the problem.

Do you see the same if you disable subtitles?
There is no conversion/transcoding happening. Only a re-packaging.
Most likely reason is that an audio or subtitle stream was picked which is not the first in the file.
And that means the whole movie has to be transfered before playback starts? because that is the problem. it takes forever to process (upload) the file instead of streaming it in pieces. it has the same subtitle (none) and audio format as all the other movies that work fine.
There’s nothing in your screenshot that suggests that this is happening.
Although it is rare with MKV files, it could be due to a bad mux with bad/missing interleaving.
Drag the file into MKVtoolnix and remux it. Then try playback of this remuxed file.
Will try. I should have posted another screenshot (plex dashboard) where it says “buffering” constantly and time played is stopped.
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