Plex blocked my IP address

Plex Media Server Remote Access
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21

What you’re showing me is DNS not responding (port 53)

I don’t think there is a deliberate block anywhere.
I think there is a route configuration error on the ISP side.

24

Hi there. I am having a similar issue - I am unable to connect to my friend’s server via my home Wi-Fi, but I can connect via 5G. This is a new issue as I’ve been connecting to his server for years. Seems to be something to do with my IP?? Sorry, I’m not tech savvy! Here’s the error message… can anyone help?…

IMG_2248
IMG_2248816×612 182 KB

25

If you can connect to it via 5G (WAN) but not from WiFi

then the problem is with the LAN network
(subnets changed ? Firewall on the LAN ?)

Don’t know how far you and your friend are apart but are you out of WiFi range??

26

could still be with the isp yes or what dns he is using? 5g isn’t running through his isp.

27

Thanks for replying. I’m not aware of any changes, so if there are any then it must have been at the supplier’s end. It’s literally the same hardware and subscription I’ve had for the last four years. Geographically he is about 40 miles away!

28

Hi. Thanks for the reply. I will ask him about this as I’m not sure.

31

Hi there. We think it’s something to do with him using Starlink as the issue coincides with him staring to use it. My Wi-Fi router isn’t allowing it but I can get Plex to work on Wi-Fi by using a VPN (express VPN). I will post on here if we figure out the starlink issue.

32

I don’t know what to do next.
my Internet provider claims that everything works for him and there are no blocks
my current IP address: 46.164.216.169
plex on tv – work
C:\Users\andre>tracert plex.tv

Трассировка маршрута к plex.tv [52.211.70.220]
с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс 192.168.1.1
2 3 ms 3 ms 3 ms 10.0.80.193
3 2 ms 1 ms 1 ms 10.255.255.181
4 3 ms 1 ms 1 ms 10.255.249.177
5 2 ms 1 ms 1 ms 10.255.249.5
6 3 ms 3 ms 3 ms 10.255.250.174
7 3 ms 2 ms 3 ms a96-vl-2-drl.vrn.ru [195.98.94.238]
8 38 ms 55 ms 42 ms mskix.amazon.com [195.208.208.225]
9 31 ms 30 ms 57 ms 52.93.81.230
10 31 ms 30 ms 30 ms 52.93.81.143
11 * * * Превышен интервал ожидания для запроса.
12 * * * Превышен интервал ожидания для запроса.
13 * * * Превышен интервал ожидания для запроса.
14 * * * Превышен интервал ожидания для запроса.
15 * * * Превышен интервал ожидания для запроса.
16 * * * Превышен интервал ожидания для запроса.
17 * * * Превышен интервал ожидания для запроса.
18 * * * Превышен интервал ожидания для запроса.
19 * * * Превышен интервал ожидания для запроса.
20 * * * Превышен интервал ожидания для запроса.
21 * * * Превышен интервал ожидания для запроса.
22 * * * Превышен интервал ожидания для запроса.
23 * * * Превышен интервал ожидания для запроса.
24 * * * Превышен интервал ожидания для запроса.
25 * * * Превышен интервал ожидания для запроса.
26 * * * Превышен интервал ожидания для запроса.
27 * * * Превышен интервал ожидания для запроса.
28 * * * Превышен интервал ожидания для запроса.
29 * * * Превышен интервал ожидания для запроса.
30 * * * Превышен интервал ожидания для запроса.

Трассировка завершена.

33

We recommend checking with service support what other diagnostic data they may need to resolve the issue.

34

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