Server Version#: plexmediaserver-1.20.3.3483-211702a9f.x86_64.rpm (CentOS Linux release 8.2.2004 (Core))
Player Version#: Roku Express Plex app. Maybe version 6.6.12.6662-64d4a08ac
I recently Changed out my OS disks (reinstalled the OS and Plex) and I moved my plex from CentOS7 on spinning disks to CentOS8 on SSDs. I believe I followed these steps https://support.plex.tv/articles/201370363-move-an-install-to-another-system/ correctly and everything seems to be working.
The problem I’m having videos that never buffered before are now randomly buffering then failing to play shortly after. Some times its fine, some times its not. Here are the logs that I can see when the error happens.
Oct 25, 2020 08:48:51.936 [0x7f6af67fc700] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
#Above I stopped playing something above and re-started the same video when you see the fontselect error.
Oct 25, 2020 08:48:53.150 [0x7f6af5ffb700] ERROR - [Transcoder] [Parsed_inlineass_2 @ 0x2091680] fontselect: Using default font family: (Arial, 400, 0) -> /usr/lib/plexmediaserver/Resources/Fonts/DejaVuSans-Regular.ttf, 0, DejaVuSans
Oct 25, 2020 08:51:00.755 [0x7f6b06c77700] ERROR - getaddrinfo(192-168-0-3.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -2
Oct 25, 2020 08:51:23.022 [0x7f6b07478700] WARN - NAT: PMP, timed out waiting for response.
Oct 25, 2020 08:51:26.024 [0x7f6b07478700] ERROR - Error issuing curl_easy_perform(handle): 28
#Plex app on roku started to buffer around here but fixed itself within ~30 sec
Oct 25, 2020 08:55:03.401 [0x7f6ae3fff700] INFO - AutoUpdate: no updates available
Oct 25, 2020 08:55:14.032 [0x7f6a0effd700] INFO - AutoUpdate: no updates available
Oct 25, 2020 09:00:05.575 [0x7f6ab97fa700] ERROR - getaddrinfo(192-168-0-3.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -2
Oct 25, 2020 09:00:27.847 [0x7f6ab97fa700] WARN - NAT: PMP, timed out waiting for response.
Oct 25, 2020 09:00:30.848 [0x7f6ab97fa700] ERROR - Error issuing curl_easy_perform(handle): 28
Oct 25, 2020 09:22:56.150 [0x7f6b04e44700] ERROR - [Transcoder] [Parsed_inlineass_2 @ 0x2091680] fontselect: Using default font family: (Arial, 400, 100) -> /usr/lib/plexmediaserver/Resources/Fonts/DejaVuSans-Regular.ttf, 0, DejaVuSans
Oct 25, 2020 09:23:39.632 [0x7f6a9bfff700] ERROR - getaddrinfo(192-168-0-3.abcdefghijklmnopqrstuvwxyz012345.plex.direct) failed: -2
Oct 25, 2020 09:23:41.352 [0x7f6a9b7fe700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Oct 25, 2020 09:23:41.453 [0x7f6a9b7fe700] INFO - Network Service: Abandoning browse socket, it was closed.
Oct 25, 2020 09:23:41.453 [0x7f6a9b7fe700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Oct 25, 2020 09:23:41.553 [0x7f6a9b7fe700] INFO - Network Service: Abandoning browse socket, it was closed.
Oct 25, 2020 09:24:01.907 [0x7f6a7f7fe700] WARN - NAT: PMP, timed out waiting for response.
Oct 25, 2020 09:24:04.908 [0x7f6a7f7fe700] ERROR - Error issuing curl_easy_perform(handle): 28
Oct 25, 2020 09:25:57.715 [0x7f6b07c79700] WARN - JobManager: Could not find job for handle 135093
Oct 25, 2020 09:25:59.808 [0x7f6b07c79700] WARN - JobManager: Could not find job for handle 135133
Oct 25, 2020 09:26:01.307 [0x7f6b07c79700] WARN - JobManager: Could not find job for handle 135160
Oct 25, 2020 09:26:02.529 [0x7f6b07c79700] WARN - JobManager: Could not find job for handle 135182
#Roku plex died here, I assume after the local cache ran out.
I can clearly see that I have a network issue, I guess the socket was killed by SOMETHING right? The server it self was bored, I have lots of free RAM and was using about 10% CPU at the time. No Errors or anything in server logs from what I can see, no IO wait, nothing that I can tell would cause this.
I’m thinking my problem has something to do with the move to a new OS/Disks but I’m not sure how to solve it. Searching on the net hasn’t helped me and so I’m wondering if you guys know how I can solve this or have suggestions for me to look into. My current guess is the getaddrinfo error.
[root@03 Logs]# grep "ERROR - getaddrinfo" Plex\ Media\ Server.log | wc -l
22
[root@03 Logs]#
thanks!
Hopefully someone got Netflix working with the PI/rasplex too.