Plex can't see files in folder

[jihakuz]

Hi all,

I’m currently moving my Plex Server to a new machine. At the moment it runs Linux Mint, only because I now the operating system relativly well. My drives are connected via a RAID card in RAID 5.

I can access the files fine on the server, but when I set Plex to look at them it shows nothing. This is clearly something to do with permission. I have tried giving plex read and write permission for folder (even though it doesn’t need it) and I have tried adding the plex user to my group (although I am not sure if it worked.)

Running ls -l shows:

total 28
drwxrwxrwx  4 mint plex  4096 Sep  7 16:13 Anime
drwxrwxrwx  2 mint plex  4096 Sep  9 14:32 Films
drwxrwxrwx 11 mint plex  4096 Sep  7 17:02 TV
drwx------  2 root root 16384 Sep  6 20:07 lost+found

I know it is not good to have read write on everything but I was just playing around and once this is sorted out I will stop being so free with my permissions.

Any help would be much appricated!

[ChuckPa]

cd /raid/directory 
chmod 755 .
find ./Anime ./Films ./TV -type d -exec chmod 755 {} \;
find ./Anime ./Films ./TV -type f -exec chmod 644 {} \;

Using EXT, NTFS, or other format drives (internal or external) on Linux

This document is of primary interest to anyone who has connected USB drives or has media on other internal drives but user plex can’t access it due to Linux’s default security mechanisms. WARNING: This procedure will not work for SNAP, Docker or other container mechanisms unless expressly handled within the confines of the container. This procedure is intended for use with the dpkg package. We will walk through the steps needed to add these external USB hard drives and internal hard drives…

[jihakuz]

That has not worked, I followed the guide line for line. The only thing I can’t do is reboot as my os is not persistant.

running ls -l again has change something though:

drw-r--r--  4 mint mint  4096 Sep  7 16:13 Anime
drw-r--r--  2 mint mint  4096 Sep  9 14:32 Films
drw-r--r-- 11 mint mint  4096 Sep  7 17:02 TV
drw-r--r--  2 mint mint 16384 Sep  6 20:07 lost+found

[ChuckPa]

what do you mean by “not persistant” ?

You are doing this in RAM on the trial USB / disk ?

[jihakuz]

Sorry, ignore what I just said. I am on a live usb stick but I have persistant storage. My server has no spare power for any sata devices annoyingly.

I managed to get

drwxr-xr-x  4 mint mint  4096 Sep  7 16:13 Anime
drwxr-xr-x  2 mint mint  4096 Sep  9 14:32 Films
drwxr-xr-x 11 mint mint  4096 Sep  7 17:02 TV
drw-r--r--  2 mint mint 16384 Sep  6 20:07 lost+found

instead. But no luck with Plex actually seeing any of the files. I think the permissions on the files themselves are still wrong: -rw-r--r-- 1 mint mint 3139517351 Sep 7 16:37 'Ant-Man (2015).mkv' is one of the files for example.