Plex Cinema Trailers Won't Play

Plex Media Server Desktops & Laptops
1

Server Version#: 1.22.3.4523 / 1.23.1.4571 / 1.23.1.4602
Player Version#: tvOS 7.17 x2 / iOS 7.17 x4 / Web 4.57.4 x2

Cinema Trailers (auto-playing before a movie, then followed by pre-roll) were definitely working for me a week ago. But now they are not loading / are freezing / halting the movie playback.

Last night I tried to select & watch a trailer of a movie, & discovered it wouldn’t launch.
Then discovered that playing any movie also wouldn’t launch (no trailer, no pre-roll, no movie).
I realised I could skip the cinema trailer (on iOS or a Web Player), & the pre-roll would run fine, followed by the movie itself also playing fine.

I had heard about the recent issues with 1.23, so I deliberately did not / & was not going to update beyond 1.22.3.4523, as things were stable enough for me at the time.
Though somehow, after 25/05, I’ve ended up on version 1.23.1.4571 (likely someone else using Plex at home has seen the pop-up & has opted to perform the update).

So I tried moving up to 1.23.1.4602 (current, 29/05/21) which made no difference to my issue.
And have now rolled back down to my original 1.22.3.4523 version, & also rolled back the database to 19/05 as well.
Though the Cinema Trailers issue still persists & the errors I’m seeing look the same.

I’ve disabled Settings > Extras > Include Cinema Trailers from movies in my library for now, & all content seems to launch fine on all devices.

May 30, 2021 09:57:26.200 [7952] Error — [Transcode] ClientProfileExtra: video transcode target already exists for  streaming hls
May 30, 2021 09:57:38.878 [8792] Error — [Transcode] ClientProfileExtra: video transcode target already exists for  streaming hls
May 30, 2021 09:57:38.904 [8792] Error — Unknown metadata type: folder
May 30, 2021 09:57:38.905 [8792] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:38.912 [3280] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:38.912 [3280] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:38.918 [4444] Error — Unknown metadata type: folder
May 30, 2021 09:57:38.927 [4444] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:38.938 [4908] Error — Unknown metadata type: folder
May 30, 2021 09:57:38.943 [4908] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:38.979 [8792] Error — Unknown metadata type: folder
May 30, 2021 09:57:38.979 [8792] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:38.980 [4444] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.033 [4444] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.033 [4444] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.065 [3280] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.065 [3280] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.068 [4908] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.068 [4908] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.091 [4908] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.091 [4908] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.152 [3280] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.152 [3280] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.175 [4444] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.175 [4444] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.181 [4908] Error — Unknown metadata type: folder
May 30, 2021 09:57:39.181 [4908] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.275 [3280] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.275 [3280] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.375 [3280] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.376 [3280] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.394 [4444] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.394 [4444] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:39.452 [3280] Warning — SLOW QUERY: It took 218.401398 ms to retrieve 50 items.
May 30, 2021 09:57:39.505 [4444] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 09:57:39.505 [4444] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 09:57:55.420 [4444] Error — [Transcode] ClientProfileExtra: video transcode target already exists for  streaming hls
May 30, 2021 09:58:11.293 [8924] Error — [Transcode] ClientProfileExtra: video transcode target already exists for  streaming hls


May 30, 2021 10:08:28.237 [8052] Warning — SLOW QUERY: It took 234.001495 ms to retrieve 13 items.
May 30, 2021 10:08:31.195 [7880] Error — Unknown metadata type: folder
May 30, 2021 10:08:31.195 [7880] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.213 [8052] Warning — SLOW QUERY: It took 5038.832520 ms to retrieve 30 items.
May 30, 2021 10:08:31.385 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.385 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.445 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.445 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.483 [7408] Error — Unknown metadata type: folder
May 30, 2021 10:08:31.484 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.486 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.486 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.528 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.528 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.555 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.555 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.588 [9968] Error — Unknown metadata type: folder
May 30, 2021 10:08:31.588 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.770 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.770 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.851 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.851 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.896 [9940] Error — Unknown metadata type: folder
May 30, 2021 10:08:31.896 [9940] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:31.932 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:31.932 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.002 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.002 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.006 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.007 [9940] Error — Unknown metadata type: folder
May 30, 2021 10:08:32.007 [9940] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.117 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.117 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.218 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.218 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.252 [7880] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.252 [7880] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.265 [7880] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.265 [7880] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.293 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.293 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.301 [9940] Error — Unknown metadata type: folder
May 30, 2021 10:08:32.302 [9940] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.378 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.379 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.412 [9940] Error — Unknown metadata type: folder
May 30, 2021 10:08:32.412 [9940] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.603 [9968] Error — Unknown metadata type: folder
May 30, 2021 10:08:32.604 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.651 [7408] Error — Unknown metadata type: folder
May 30, 2021 10:08:32.651 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.680 [7408] Error — Unknown metadata type: folder
May 30, 2021 10:08:32.680 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.893 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.893 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.900 [7408] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.900 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.902 [9940] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.914 [7408] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.914 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.944 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.944 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:32.986 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:32.986 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:33.019 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:33.019 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:08:33.044 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:08:33.044 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.604 [8052] Error — Unknown metadata type: folder
May 30, 2021 10:09:12.604 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.654 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.654 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.692 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.693 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.709 [3512] Error — Unknown metadata type: folder
May 30, 2021 10:09:12.709 [3512] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.741 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.741 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.741 [3512] Error — Unknown metadata type: folder
May 30, 2021 10:09:12.742 [3512] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.789 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.789 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.806 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.808 [3512] Error — Unknown metadata type: folder
May 30, 2021 10:09:12.808 [3512] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.824 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.825 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.888 [7408] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.889 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.893 [9968] Error — Unknown metadata type: folder
May 30, 2021 10:09:12.897 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:12.992 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:12.992 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.017 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.017 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.075 [7408] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.075 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.195 [7408] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.195 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.322 [7408] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.322 [7408] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.546 [7408] Warning — SLOW QUERY: It took 249.601593 ms to retrieve 50 items.
May 30, 2021 10:09:13.598 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.599 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.703 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.703 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.781 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.781 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:13.854 [9968] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:09:13.854 [9968] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:09:16.416 [8052] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.419 [3512] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.440 [7408] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.501 [3512] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.671 [7408] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.743 [7408] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.756 [9968] Error — Unknown metadata type: folder
May 30, 2021 10:09:16.841 [8052] Error — Unknown metadata type: folder
May 30, 2021 10:09:17.538 [8052] Error — Unknown metadata type: folder
May 30, 2021 10:09:17.924 [9968] Error — Unknown metadata type: folder
May 30, 2021 10:10:45.719 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.719 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.720 [8052] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.729 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.730 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.730 [8052] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.759 [7256] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.760 [7256] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.760 [7256] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.822 [7256] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.822 [7256] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.822 [7256] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.830 [8188] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.830 [8188] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.830 [8188] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.868 [7256] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.868 [7256] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.868 [7256] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.920 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.920 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.920 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:10:45.930 [8188] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.931 [8188] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.931 [8188] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.937 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.937 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.937 [8052] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:10:45.974 [7256] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:45.974 [7256] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:45.975 [7256] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.049 [7256] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.049 [7256] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:46.049 [7256] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.074 [8188] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.074 [8188] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:46.074 [8188] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.181 [8188] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.181 [8188] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:46.181 [8188] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.814 [8052] Error — Unknown metadata type: folder
May 30, 2021 10:10:46.815 [8052] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:46.815 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:50.292 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:50.334 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:50.371 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:50.405 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:50.433 [8052] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.105 [4364] Warning — SLOW QUERY: It took 920.405884 ms to retrieve 30 items.
May 30, 2021 10:10:52.236 [5932] Error — Unknown metadata type: folder
May 30, 2021 10:10:52.236 [5932] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:52.237 [5932] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.292 [4364] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:52.292 [4364] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.292 [4364] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:10:52.332 [4364] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:52.332 [4364] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.333 [4364] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:10:52.374 [4364] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:52.374 [4364] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.374 [4364] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:10:52.418 [4364] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:52.418 [4364] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.419 [4364] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:10:52.457 [4364] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:10:52.457 [4364] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:10:52.457 [4364] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:08.728 [10080] Error — Unknown metadata type: folder
May 30, 2021 10:11:08.728 [10080] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.778 [10080] Error — Unknown metadata type: folder
May 30, 2021 10:11:08.779 [10080] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.798 [10080] Error — Unknown metadata type: folder
May 30, 2021 10:11:08.799 [10080] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.800 [3840] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:08.801 [3840] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.803 [1660] Error — Unknown metadata type: folder
May 30, 2021 10:11:08.803 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.823 [3840] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:08.823 [3840] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.913 [3840] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:08.913 [3840] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:08.948 [1660] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:08.948 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.007 [3840] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.007 [3840] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.017 [1660] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.017 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.072 [1660] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.073 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.108 [3840] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.109 [3840] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.113 [10080] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.120 [1660] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.120 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.147 [5932] Error — Unknown metadata type: folder
May 30, 2021 10:11:09.147 [5932] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.170 [1660] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.170 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:09.218 [3840] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:09.218 [3840] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.641 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.641 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.641 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.656 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.656 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.656 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.816 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.816 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.816 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.855 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.855 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.855 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.890 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.890 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.890 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.927 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.927 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.928 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.953 [1660] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:11.954 [1660] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:11.954 [1660] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.183 [5932] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.183 [5932] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:12.183 [5932] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.280 [5932] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.280 [5932] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:12.280 [5932] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.352 [2680] Error — Unknown metadata type: folder
May 30, 2021 10:11:12.353 [2680] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.353 [2680] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:12.385 [5932] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.385 [5932] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:12.385 [5932] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.508 [5932] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.508 [5932] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:12.508 [5932] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
May 30, 2021 10:11:12.940 [5768] Warning — SLOW QUERY: It took 374.402405 ms to retrieve 1 items.
May 30, 2021 10:11:13.040 [5768] Warning — SLOW QUERY: It took 358.802307 ms to retrieve 8 items.
May 30, 2021 10:11:13.181 [10080] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
May 30, 2021 10:11:41.385 [5768] Warning — QueryParser: Invalid field 'readOnly' found, ignoring.
May 30, 2021 10:11:41.390 [5768] Warning — QueryParser: Invalid field 'readOnly' found, ignoring.
May 30, 2021 10:11:41.640 [5768] Warning — QueryParser: Invalid field 'readOnly' found, ignoring.
May 30, 2021 10:11:42.054 [5768] Error — Unknown metadata type: folder
May 30, 2021 10:11:42.055 [5768] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.092 [6004] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.092 [6004] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.098 [4596] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.098 [4596] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.110 [1456] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.110 [1456] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.110 [6004] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.110 [6004] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.194 [1456] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.194 [1456] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.241 [4596] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.242 [4596] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.297 [1456] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.297 [1456] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.337 [6004] Error — Unknown metadata type: folder
May 30, 2021 10:11:42.338 [6004] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.380 [1456] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.380 [1456] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.384 [4596] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.384 [4596] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.409 [5768] Error — Unknown metadata type: folder
May 30, 2021 10:11:42.409 [5768] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.431 [1456] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.431 [1456] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:42.485 [4596] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
May 30, 2021 10:11:42.485 [4596] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:43.806 [1456] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:43.814 [6004] Error — Unknown metadata type: folder
May 30, 2021 10:11:43.815 [6004] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:43.821 [5768] Error — Unknown metadata type: folder
May 30, 2021 10:11:43.822 [5768] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:51.966 [8044] Error — Unknown metadata type: folder
May 30, 2021 10:11:51.966 [8044] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
May 30, 2021 10:11:51.966 [8044] Warning — QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.

Plex Media Server Logs_2021-05-30_10-00-10.zip (4.8 MB)

2

I have the same issue that started. Since i have it set to play 1 cinema trailer before each movie, all my users are complaining that movies will not play anymore. The only fix i found was to have all my users remove the trailers.

3

Could someone please review my logs, & let me know what I can do to resolve this?

Or is any further info or logging required?

4

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