I hope I get chosen to participate in the Beta 
I am wondering if i can try the new beta (already signup for it) in time for the 3 months of storage-free amazon drive is offering. Since I rolled up with it a few days ago.
Thank you !
@phurren said:
Iāve setup the server and 2 libraries - movies and TV shows. Itās scanning for content but just keeps on scanning without finding anything. Itās been scanning for half an hour now. I have 5TB of content.
Clearly I was being impatient, it just takes a bit of time to scan. 90 minutes later and it was there! 
It would be very useful to browse the Amazon Prime library offerings via Plex. Add them to your list and they appear as a separate library on your Plex account to then stream. Seeing as Amazon donāt have an AppleTV app it would be really useful.
@Quasar said:
@PutinShark said:
as far as im aware of file limits. its only 2gb with the web client. if you use amazonās client then that limit is uncapped as far as im aware. I think as far as API restrictions go it might be 50gb per file but dont quote me on that. Thats the limit on acd cli according to docs about amazon api.Well that rules out at least one of the videos in my library.
ah that sucks. even my 1:1 blu ray rips are about 45gb each. I donāt think Iāve had a file above 50gb to test it out to see if itll upload using amazon desktop app. But i know my videos upload fine.
I really donāt understand why everyone is making a big deal and freaking out about encryption and all like its the end of the world.
Cloud Sync - ok, this feature has been available for awhile now, and lets you upload media from your local server to the cloud for viewing from other devices and places. Honestly how is this any different from the Plex Cloud feature, where you are also storing the files on the cloud and using there media server instead of your local. In the end its still your cloud account holding the data.
Also, I know the difference between Plex Cloud and Plex Sync and their features. Just stating that in the end both still end up in the cloud. I donāt recall their being this much backlash when Cloud Sync became available.
Should all my content be stored in the Plex Sync map on my Amazon Drive for Plex cloud to work or can I store it in other folders?
@Robbruy said:
Should all my content be stored in the Plex Sync map on my Amazon Drive for Plex cloud to work or can I store it in other folders?
Are you referring to your CloudSync folder on ACD? If so, no do not use that for Plex Cloud
@jondhoughton said:
Just try it with something super common like a Windows ISO, i upload them all of the time and they take about 20 seconds for a 8GB file.
Can you confirm 100% that this applies to Amazon Drive? Iām sure they use deduplication in the background by comparing hashes but I havenāt tested yet whether you still need to upload the file.
I know that Chinese Cloud Providers like YunPan do exactly what you described in your post.
How many got the beta yet?
@BigWheel said:
guys i did not mean to sound angry. this is a beta things are going to change as far as processing transcoding and how well things work in general. the whole point of us rolling this out very slowly is so we can find out what things can handle.
You donāt sound angry. You sound dismissive. You are pointedly refusing to directly answer very pertinent questions.
Is this a stress test or is it a phased rollout? Uploading terabytes of data is not a trivial enterprise - Iām sure most of us would be more comfortable if you actually had a plan in place. Assume the cloud transcoder ā ā ā ā ā the bedā¦ what is the plan? Are you going to allow some users to be cut off? Or are you going to cap the number of streams?
Donāt say āWe donāt knowā. If you donāt know, then you have no business opening up this feature at all.
What are you going to do if 200 people from this forum use a single account to build a collective Plex source? Sure, itās a funny joke, but you have given exactly zero guidance on the subject. Elastic Compute resources are not cheap. Weāre all know this, thatās why weāre asking about it and approaching the subject with skepticism.
And then thereās the giant white elephant in the room.
You know, full well, what kinds of media we have on our servers. āWe arenāt going to babysit youā is a bullshit answer. Did you talk to Amazon or not? If not, why not? If so, surely you discussed the matter.
Is Amazon going to action Plex Cloud users with pirated media? Yes or no. āWe donāt knowā means āYesā, and no one here will thereby be stupid enough to use the service.
Even for the stuff I do own legally, I canāt prove I own it. I donāt keep DVD and Bluray boxes in 48 containers in the garage.
Plausible deniability for Plex does not inspire your users to trust you. Frankly, you should have built some kind of encryption mechanism first.
You can be passive aggressive and dismissive if you want. Iām not sure why itās warranted, but hey, itās your company. I would just remind you that everyone in this thread has paid for your service, weāre your biggest evangelists, and weāre asking very reasonable questions.
Instead of complaining about lacking features appreciate the one we now got, or did everyone not owning a Roku felt betrayed when support for that device was added?
No, Iām sorry, thatās not good enough. For one, asking specific, pertinent questions is not ācomplainingā. Itās called ādue diligenceā. The amount of effort involved in uploading terabytes of data and then organizing the libraries again is tremendous. This isnāt a charity. Theyāre running a business. We have a right to know what our time and money gets us.
To all of you that shout and scream about encryption, how do you suggest that this would be carried out? If you encrypt your content at Amazon you still have to provide the key to the Plex cloud server in order to access it. So the content you have been encrypting is still visible to a 3rd party, hence rather useless.
It would not be useless. Off the top of my head, you could have a service running on a trusted machine that transfers the key to the Plex Cloud transcoder when itās needed. This is not exactly new technology. Off-site encryption key management is a security standard for many applications.
@MyNameWasGone said:
Can someone from Plex answer this hypothetical question?
Amazon discovers a Webrip originating from their original content on an account. When investigating they realize that the account was created using fake details.
They contact Plex in order to obtain the information of the user that has this particular Amazon account connected to his Plex cloud service. Would Plex give them this information?To all of you that shout and scream about encryption, how do you suggest that this would be carried out? If you encrypt your content at Amazon you still have to provide the key to the Plex cloud server in order to access it. So the content you have been encrypting is still visible to a 3rd party, hence rather useless.
Instead of complaining about lacking features appreciate the one we now got, or did everyone not owning a Roku felt betrayed when support for that device was added?
Our privacy policy , terms of services and other reading created by lawyers smarter than me can be found by clicking on the āPrivacy & Legalā link on the bottom of any of our main website and forums.
Amazon has similar info on their website
@Antiproton said:
Instead of complaining about lacking features appreciate the one we now got, or did everyone not owning a Roku felt betrayed when support for that device was added?
No, Iām sorry, thatās not good enough. For one, asking specific, pertinent questions is not ācomplainingā. Itās called ādue diligenceā. The amount of effort involved in uploading terabytes of data and then organizing the libraries again is tremendous. This isnāt a charity. Theyāre running a business. We have a right to know what our time and money gets us.
To all of you that shout and scream about encryption, how do you suggest that this would be carried out? If you encrypt your content at Amazon you still have to provide the key to the Plex cloud server in order to access it. So the content you have been encrypting is still visible to a 3rd party, hence rather useless.
It would not be useless. Off the top of my head, you could have a service running on a trusted machine that transfers the key to the Plex Cloud transcoder when itās needed. This is not exactly new technology. Off-site encryption key management is a security standard for many applications.
I wouldnāt consider any type of encryption safe that requires you to send the key to a 3rd party in order to access your content. If your content is encrypted on Amazon, Plex will need the key in order to be able to decrypt it, so at some point your key needs to pass their servers. Then itās not secure anymore. If your key wouldnāt pass their servers at any time, how would it be possible to decrypt the content?
I donāt think I will use the cloud feature, but I donāt see any point in bashing them for coming up with this. Itās up to each and everyone to decide what they want to do, I had a brief look at the Privacy & Legal policy and in the section Use of Your Information part Fi/ii itās pretty clear (at least to me) that your personal information could be passed on to external parties.
I am on a 350/30 internet connection and am attempting to upload my movies from my WDMycloud. The upload speed is laughable for ACD. I reach 1.5mbps when I get really lucky. I think I will pass on this service for now. All of my files are ripped blurays so 25-40 gb. At this rate, I will qualify for medicare before I get the files uploaded. Lol
@PutinShark said:
@Quasar said:
@PutinShark said:
as far as im aware of file limits. its only 2gb with the web client. if you use amazonās client then that limit is uncapped as far as im aware. I think as far as API restrictions go it might be 50gb per file but dont quote me on that. Thats the limit on acd cli according to docs about amazon api.Well that rules out at least one of the videos in my library.
ah that sucks. even my 1:1 blu ray rips are about 45gb each. I donāt think Iāve had a file above 50gb to test it out to see if itll upload using amazon desktop app. But i know my videos upload fine.
Well I have the two part Lord of the Rings movies joined together as single files. Thats the only ones I think.
@z06gal said:
I am on a 350/30 internet connection and am attempting to upload my movies from my WDMycloud. The upload speed is laughable for ACD. I reach 1.5mbps when I get really lucky.
Donāt use the ACD upload client. It is very slow. Try rclone. A guy who did an AMA on reddit maxed out his gigabit connection uploading to ACD.
@braintumor said:
@braintumor said:
or am I seeing this wrong? Who would either store private family pics there or starwarsvii_1080p_yify_rip_amazon_please_donāt_tell_disney_itās_here.mkv on there?
I totally agree with you that there is some huge question marks regarding the copyright issue (even if you legally own the content on a physical media).
I have a very large local library, but I kept it only local (not sharing and no internet access to the PMS) for security reasons.
I also donāt share due to the copyright issue, that and because my upload speed is less than 5 mbps. Iāve used cloud sync as a way to watch my media when Iām riding the train home (my commute > 1 hour) and such without using my limited internet pipe. The new Cloud server option may make that easier.
For at home due to limits on download speed and concerns this product may not exist for long, Iāll certainly keep my PC hosted Plex server. The cloud server will work to server me using mobile devices away from home. Thanks for the new option.
@Quasar said:
@PutinShark said:
@Quasar said:
@PutinShark said:
as far as im aware of file limits. its only 2gb with the web client. if you use amazonās client then that limit is uncapped as far as im aware. I think as far as API restrictions go it might be 50gb per file but dont quote me on that. Thats the limit on acd cli according to docs about amazon api.Well that rules out at least one of the videos in my library.
ah that sucks. even my 1:1 blu ray rips are about 45gb each. I donāt think Iāve had a file above 50gb to test it out to see if itll upload using amazon desktop app. But i know my videos upload fine.
Well I have the two part Lord of the Rings movies joined together as single files. Thats the only ones I think.
ah. my suggestion is to split the movie into 2 parts and then use rclone to upload them. Or you could use amazonās upload client but Iām not entirely sure if it even does a hash check for file integrity. rclone is the best uploader you can use. Its all CLI but its not very difficult.
My only question is, instead of the server being in the cloud, why not let us also use it from our home similar to our setup right now? If we could point our libraries to Amazon Drive from our current home plex server it would be great. I see plex charging a monthly fee for this. Keeping up with servers on those with lifetime passes might not be sustainable.
@skubiszm said:
@z06gal said:
I am on a 350/30 internet connection and am attempting to upload my movies from my WDMycloud. The upload speed is laughable for ACD. I reach 1.5mbps when I get really lucky.Donāt use the ACD upload client. It is very slow. Try rclone. A guy who did an AMA on reddit maxed out his gigabit connection uploading to ACD.
+1 to this. I use it to sync my data across multiple servers located around the world. rclone is a blessing on its own. And it lets me use plex to stream my acd contents without it being stored locally 
