It looks like DLNA was off. That other DLNA checkbox was on though. I unchecked it for now and have attached a screen shot of the original settings.
I’ve removed remote access and optimized the database. will keep a watch on it. If it keeps to the normal patter I should see it fail within an hour or 2.
She is down again. New logs attached. I just grabbed the entire logs directory. Verbose should be off as requested.
I won’t pretend to know what exactly I"m looking for, but does this mean anything?
Jan 04, 2017 13:39:25.500 [12848] DEBUG - Completed: [192.168.1.114:52018] 200 GET /hubs/home/recentlyAdded?type=8 (28 live) TLS GZIP Page 13-19 9ms 4119 bytes (pipelined: 8)
Jan 04, 2017 13:39:27.963 [12848] ERROR - handle_stream_read error 335544539 short read
Jan 04, 2017 13:39:27.963 [12848] WARN - LongPoll: Got error, closing.
Jan 04, 2017 13:39:27.965 [12848] DEBUG - WebSocket: client initiated close
Jan 04, 2017 13:39:27.965 [12848] DEBUG - WebSocket: processed 0 frame(s)
Jan 04, 2017 13:39:27.965 [12848] ERROR - handle_stream_read error 335544539 short read
Jan 04, 2017 13:39:27.967 [12848] DEBUG - NotificationStream: Removing because of error
Jan 04, 2017 13:39:40.266 [12848] ERROR - WebSocket: closing connection due to fragmentation
Jan 04, 2017 13:39:40.266 [12848] DEBUG - WebSocket: processed 1 frame(s)
Jan 04, 2017 13:39:40.266 [12848] ERROR - WebSocket: closing connection due to fragmentation
Jan 04, 2017 13:39:40.266 [12848] WARN - WebSocket: Ignoring message since we’re closing the connection
Jan 04, 2017 13:39:40.266 [12848] DEBUG - WebSocket: processed 0 frame(s)
Jan 04, 2017 13:39:40.272 [12848] ERROR - handle_stream_read error 2 End of file
Jan 04, 2017 13:39:40.272 [12848] DEBUG - NotificationStream: Removing because of error
Do you have any Plex plugins?
To my knowledge, no. It’s possible I installed one or 2 way back when I first got plex but I don’t recall adding anything in over a year. is there a way to tell while plex is not running/responding?
Got it back up, There was an old south park one that I saw that I don’t even recall installing. Removed it and watching the server.
Quick update. After removing the south park channel/plugin it has not misbehaved yet. At just shy of 24 hours it’s the most stable it’s been in about 2 weeks. I also do not see any more notices in my logs about fragmented packets so that’s a step in the right direction too.
I’ve just re-enabled remote access. I’m a bit of a road-warrior for work so that’s very important to me for syncing and watching shows in my hotel room. Assuming no issues I’ll check in again tomorrow. It wouldn’t surprise me if windows/windows firewall/my router saw the flood of bad packets and simply blocked the plex system from sending and receiving data thinking it was an attack .
Glad it was something simple, just a bad channel. Let us know how things go.
Over-all, it’s better. The only issue I have left is it doesn’t like to respond after a PC restart and I still have to do a repair followed by another reboot to get up and running.
Spoke too soon, even after the repair install it is now failing to respond. No crash reports, process still running.
In the last hour (9:30 to 10:30 local/trace time) the server was restarted, plex started and failed to repsond, a repair install done then PC rebooted. After reboot plex starts then soon after fails to respond.
EDIT: Woops, accidentally marked one of the early posts as an answer. Not solved yet.
I ran memtest overnight as I was grasping at straws and it could explain things if I had a bad stick. 15.5 hours later all 48 gigs of RAM test clean.
I disabled remote access again and check just now (about 2 hours later) from work and it’s still running. I"m wondering if the issue I’m having is remote access and by delaying when it gets turned on that something is working itself out - and that’s why it lasted until the reboot after I turned on remote access to play games again with become unresponsive.
Manual port specified in settings (32400)
port 32400 forwarded in my router
plex media server executable unblocked on all ports in my firewall
No anti-virus
no actively running anti-malware (malwarebytes installed but free version which doesn’t actively scan unless I tell it to).
Any thoughts here on something I might have wrong?
@celegorm13 said:
Manual port specified in settings (32400)
port 32400 forwarded in my router
plex media server executable unblocked on all ports in my firewall
Instead of using 32400, try this:
Set up a static IP for your Plex server.
Go into your router and create a manual port forward rule for port 47222 (just an example), for protocol TCP, that points to your Plex server’s IP and port 32400.
Save that and power cycle your router.
Go into the Plex server remote access settings, tick the box next to manual port, enter 47222, click apply, then disable remote access, shut down and restarted the Plex server application, and enable remote access.
Go to http://www.canyouseeme.org and test port 47222.
Go to http://www.whatsmyip.org and compare that IP address with what your router WAN IP is and what Plex reports as your public IP.
Can do. My router is picky about changes while I’m remote (probably a good thing) so I’ll give that a shot when I get home from work. in the mean time I’ll just kind of keep an eye on it by remoting in every now and then.
To ask the question while I’m waiting to get home, do I need to have the port forwarded for remote access to work? I’m thinking change the port I have specified as suggested but remove the port forward all together. Would remote access still work?
@celegorm13 said:
To ask the question while I’m waiting to get home, do I need to have the port forwarded for remote access to work? I’m thinking change the port I have specified as suggested but remove the port forward all together. Would remote access still work?
You need port forwarding or a functional UPnP system for remote access to work. If you remove the port forward rules for Plex and disable remote access it will not function.
Is there a way to disable UPNP from plex? I figure while I am at it I might as well limit needless traffic on my network, and it’s one more thing to rule out as potentially causing an issue.
@celegorm13 said:
Is there a way to disable UPNP from plex? I figure while I am at it I might as well limit needless traffic on my network, and it’s one more thing to rule out as potentially causing an issue.
If you enter a custom port it stops Plex from requesting a UPnP port from the router.
Ok so my plex server already had a static IP but I did the rest of the port changes as directed.
So far, we are going strong. About 2 hours after making the changes, I rebooted the server for a few minor windows updates (reboot wasn’t required but I figured why wait to find out if we were fixed). Overall, we’re doing good. Plex did not automatically start as it’s configured to but at the end of the day I can live with that if I need to. Will continue to monitor.
@celegorm13 said:
Ok so my plex server already had a static IP but I did the rest of the port changes as directed.So far, we are going strong. About 2 hours after making the changes, I rebooted the server for a few minor windows updates (reboot wasn’t required but I figured why wait to find out if we were fixed). Overall, we’re doing good. Plex did not automatically start as it’s configured to but at the end of the day I can live with that if I need to. Will continue to monitor.
Do you have Plex configured to run as a service? If not, it will only start after you log on.
It’s not, and that’s what I meant - It didn’t start automatically at log on as it’s setup to. If I right-click the icon down by the clock there is a little check next to “Start on login”. I’ve unchecked it and rechecked it now, we’ll see if that does anything at my next reboot, whenever that is.
