Plex Desktop for macOS segfaults with certain files

Plex Players Desktop Players
1

I’ve found that on my machine Plex Desktop segfaults while playing certain files. On another machine that I’ve tested on it doesn’t crash, but the entire screen goes green at the exact moment that it crashes on my machine. On PMP, this doesn’t happen and the file plays fine.

Test environment

PMS Version: 1.20.1.3252
Plex for Mac Version: 1.21.0.1410-50a34597
Platform: macOS 10.15.6 (19G2021)

Attachments

I’ve attached a verbose log from Plex Desktop and the crash report from macOS, as well as the file used to generate the crash.

sample-file.zip (2.5 MB)
plex-desktop-crash-report.txt (122.6 KB)
plex-desktop-verbose-log.log (117.7 KB)

2

I just noticed this only occurs when I have hardware decoding enabled, after disabling it plays without issue, just like PMP is doing.
I’m using a Macbook Pro Retina Mid 2015 (MacBookPro11,5) with a 2.5 GHz Core i7 and dual graphics.

3

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