Plex-desktop & plex-htpc not working with last update - snap versions in (Kubuntu 24.04)

Plex Players Desktop Players
1

Server Version#: 1.41.3.9314
Player Version#: 1.106.0 & 1.69.0

Tested in 2 computers

Before last update always started without issues.
This error is in the snap version
Errors:
~$ plex-desktop
[12796:12796:0109/193525.367694:FATAL:credentials.cc(123)] Check failed: . : Permission denied (13)
Trace/breakpoint trap (core dumped)

plex-htpc
[7186:7186:0109/200221.008520:FATAL:credentials.cc(123)] Check failed: . : Permission denied (13)
Trace/breakpoint trap (core dumped)

Now only works with:
plex-desktop --no-sandbox
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0

plex-htpc --no-sandbox
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0
Cannot load libcuda.so.1
[8628:8670:0109/200910.629553:ERROR:gles2_cmd_decoder.cc(10716)] [.WebGL-0x638b3d88c590]RENDER WARNING: there is no texture bound to the unit 1
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0

For now I installed Flatpak version and works OK.

1 Like
2

Same problem here. Plex-desktop 1.106.0 snap on Ubuntu 24.04.

3

same here

4

I have switched 2 of the 3 systems I am using to the flatpak install. It does seem to be peppier and will be evaluating more fully. I don’t like having Debs/Snaps/Flatpaks all on the same box as this does make management a lot more complex. I do look forward to hearing from plex on this matter.

5

I have the same problem, Ubuntu 24.10.

6

I am having HTPC and Desktop issues, limited to playing live TV. After Ubuntu 24.04.1 updated to Version 1.41.3.9314 of Plex, HTPC would not play anything from the Live TV guide. It would only give me a paused screen. Playing from the Fire TV, web worked fine. plex desktop worked until I gave it the OK to modify my system (Windows 11 home). Now it has the same problem as HTPC. If I trash the Plex HTPC folder in AppData, login to HTPC, it functions the first time I view a recording in progress (watch from the beginning). After a while the fast forward stops working and the player gets stuck. Seems like an issue with the server working with the player on Windows. Not sure if my issue is related or I should start a new post.

7

Having the same issue on Ubuntu 24.04.01. plex-desktop crashes, but plex-desktop --no-sandbox works correctly.

plex-desktop
Sqlite3: Sleeping for 200ms to retry busy DB.
Sqlite3: Sleeping for 200ms to retry busy DB.
[135313:135313:0115/215956.382610:FATAL:credentials.cc(123)] Check failed: . : Permission denied (13)
Trace/breakpoint trap (core dumped)

plex-desktop --no-sandbox
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0
qt.scenegraph.general: Using QRhi with backend OpenGL
Graphics API debug/validation layers: 0
QRhi profiling and debug markers: 0
Shader/pipeline cache collection: 0
Cannot load libcuda.so.1

8

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