Plex does not recognize the TV show

Plex Media Server Metadata & Adding Files
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1

Both server and client installed on Nvidia Shield.

Server Version#: 1.42.2.10191
Player Version#: 10.30.6.4151
Cannot match a non-English TV show

TMDB URL: https://www.themoviedb.org/tv/301530-vinodely

TVDB URL: https://thetvdb.com/series/vinodely (ID 468447)

Tried both English and Russian language for the TV show library.

Folder named “Виноделы (2025) {tmdb-301530}“

Tried searching for “tmdb-301530” and “tvdb-468447“ with both English and Russian. Always “No matches found“. The server can see the files in it and shows the TV series in the Library, just names everything by the folder name and episode 1, 2 etc. This is the first time I have this issue, all other movies and TV shows are fine. Any way to fix this?

2

I’m almost sure this show’s metadata has not made it into the Plex agent yet. I created a test folder and added a dummy episode. On the Plex side, it was not recognized. I also run Jellyfin on this machine and jellyfin was able to identify it and grab metadata. Give plex several days to add the metadata to the Plex Agent db.

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3

Yeah, those were both added in the last 2 weeks. The Plex Agent takes 3-4 weeks to reflect new items that have been added for some reason now.

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4

Just did a metadata refresh on my test folder and it looks like this show is now populated into the Plex Agent

5

Yes it recognized it now. Thanks!