Plex doesn’t play dts or ac3?

[nibbles]

If you want to keep debugging this, it’s time to get some log files.
Use a demo FordGuy61 suggested, because we can test it too.

This is the idea:

• Use the web app and got into Settings - General (lower one)
• Enable debug logging and save
  
  
• Reboot the PMS hardware.
• Get PMS up and running and give it 6min to initialize.
• Start playing the DTS demo (or Aladdin) on your TV until it errors.
• Wait 30sec.
• Back in the web app go into Settings - Troubleshooting - Download Logs
• Zip up what it gives you and attach it with your next reply.

Here’s extra information:

Posting Log Files

In an effort to help troubleshoot an issue you post about, you may be asked to post your log files. While posting your logs in the forum is optional, some issues cannot be investigated without logs to review. It may be difficult or impossible for the community to help you without your logs. We respect your privacy and want to ensure you are fully aware of what kind of personally identifiable information may be contained in your log files, so you can make an informed decision that best suits your…