I have had a few DVR recordings set up for many months to only retain the latest episodes. I decided to change a few of them to retain all recordings. However, Plex was still deleting the latest episode, only leaving me with one episode at a time. I am currently focusing on one show in particular (J…

I’m not getting any help or advice here. Is there a place where I can issue a support ticket to Plex?

This is how you collect logs https://support.plex.tv/articles/200250417-plex-media-server-log-files/

Thanks for that link. I have looked at those server logs before but don’t exactly know how to interpret them when looking for the logic behind its treatment of DVR recordings. It would be great if I could find a database of some sort that confirmed the current timer settings so I can see if there is…

This is where you report an issue [image] How to get Help in the Forums Forum FAQ & Guides Community members who are trying to help, generally gravitate and hang out in the forum sections in which they are most knowledgeable. The best way to get the appropriate help is to …

For future reference, I deleted the Jimmy Kimmel folder in which the recordings are being placed in case there were any files in there mis-informing the Plex DVR on which episodes could be removed. That did not resolve my problem. The prior episode was still automatically deleted. Every morning, my…

[image] totolos: I decided to change a few of them to retain all recordings. Where did you make this change? There are two possible places, and the change may need be made in both (I’m not sure if changing one affects the other, and I’m not in a position to test at the moment). The recordi…

Great tip @pshanew . I did not know that there were also settings in the library items itself for the series. I have always been changing the Advanced Settings in the recording schedule directly. Unfortunately for this issue, it does look like Plex did the right thing and I see the same settings unde…

Oh, man. I think your tip may have triggered me to find the problem which (as predicted) is likely user error and not a Plex server issue. I just remembered that I have another Plex server that used to be my DVR before I added a second server. Although the original server is no longer a DVR, it is s…

Yep, Confirmed! There was another Plex server sharing the same library and deleting recorded episodes. I changed the setting on that server and the recordings are being retained.

Plex DVR not keeping episodes

Live TV & DVR

ms3ars October 25, 2023, 7:43pm 5

This is where you report an issue

I sent you the link about the server logs so that upload them here for someone to review them

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Plex DVR not keeping episodes

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