We have tried this in the past and it is a tough one. Without making it a paid feature it is hard to do the number of requests that come in and the people it takes to make that work immediately, and if we don’t get that balance right then people end up waiting… kind of like posting to the forums here. However, without knowing if you have created a thread on this topic or not in another forum channel, that is where I would suggest would be a good place to start here! We have lots of amazing and super helpful people ready to jump in! Did you know that Plex is a fully remote organization with people around the globe? We get pretty used to different hours and also working asynchronously which our current forum support fits rather well.
Thanks for the question @elizabeth3410 !!
