Plex Ignoring Episode Because It's Titled "The Sample"

General Discussions
1

There is an episode in season 4 of the TV show Mad About You that is titled “The Sample”. This is the official title from thetvdb.com. I couldn’t figure out why Plex wouldn’t add it. Apparently the Plex scanner skips it because they have an auto-exclude feature that looks for the word “sample”. This issue is with the latest version of Plex on the WD My Cloud, but is not a problem on Plex Media Server for Windows 10.

Is there any way to override this auto-exclude setting? I read through the forums and I’m not sure why people can’t just use .plexignore files or simply not store sample files in their libraries. Plex should at least add a note to the log file that says that they are ignoring the file.

2

Show us your file names.

A Merry Go Round Broke Down-15
A Merry Go Round Broke Down-15705×283 36.8 KB

Results in instant, natural Match:

A Merry Go Round Broke Down-14
A Merry Go Round Broke Down-141002×499 119 KB

Naming/Structuring good?
Using MP4/M4V files?

Do this:

3

Just delete the title from the file name in this case and call it a day.

4

Does that even matter?

Does Plex react badly to certain words in ‘compliant’ file names?

I don’t know, but if so, yep - file names like my test files are still compliant, but contain no offending literature and with LMA Demoted - any embedded nonsense in MP4/M4V files is no longer a factor.

5

Sure, everything with the word ‘sample’ in it will be ignored.
Edit: I was not completely right:


If the file size is >300 MB it should still work with sample in the file name.
6

How if the name of title is…

Ooops you have corrected your statement

7

Yes I often do the reading after posting first :smiley:

8

Ok, too much Schnapps, I wish I was there. Lol

9

No Schnapps but quick replying on mobile phone during work breaks :wink:

10

Doesn’t everybody? I know I do!..lol

Well, it doesn’t seem to matter - at least for a ‘compliant’ file name 'cause this:

A TV Show Library\
....Mad About You\
.......Season 04\
..........Mad About You - S04E18 - The Big Sample Test.mp4

had no negative effects what-so-ever…

:wink:

2 Likes
11

No fun in that, like the previous situation. Fall over no Problem

12

File size of your test file?

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Not very - it’s a movie extra from either Notorious (1946) or Spellbound (1945) and I can’t recall. If there’s no episode thumb at the datahouse - I see Ingrid Bergman. I win either way…
(those two movies I quoted are also compliant - I can’t hep mysef!)

:wink:

I’ve been to Germany.
I’ve seen what is consumed during work breaks - and in America we call it Good Beer. <— we don’t have much of it, but they don’t let us drink it at work breaks - even if does suck.

:smiley:

14

Thanks. The < 300 MB rule explains why it’s excluded on my WD My Cloud, but not Win 10. Win 10 handles my MKV rips and WD stores my MP4 encodes. The MP4 episode is less than 300 MB. Thanks for providing the article link.

15

Apparently, if the file doesn’t end with the word “sample” it works. That’s why your example (…The Big Sample Test.mp4) worked. Thanks for indirectly giving me a good solution. I added a space at the end (…Sample .mp4) and it worked. Also, thanks for taking the time to test.

1 Like
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