Files with "Sample" in the name are not added to Library

Plex Media Server
1

Server Version#: 1.30.0.6486
If a TV episode name has the word SAMPLE in it then Plex does not add it to list of episodes.
eg: “S01E02 Free Sample.mp4” is not added. If I add an S at the end to make it “S01E02 Free Samples.mp4” then it is added as an available episode.

I don’t know if this is where I should be reporting this bug? Maybe this behaviour is intentional?

2

It may be intentional, if the file size is less than 300MB.
More info here:
https://support.plex.tv/articles/201381883-special-keyword-file-folder-exclusion/

3

Try including the show name in the file name…

4

I did on Plex but excluded it for the post

5

That is the answer - so it is intentional behaviour. Good to know! Thank You! I could not find the article you kindly linked to when searching this issue.

Although the file size is 500 MB and named “ShowName S01E11 The Sample Closet.mp4” I had to rename by adding an S to “The Samples Closet” in order for Plex to see it and add it to the series.