Plex in Trouble

If you think Plex’s content is so great that people will download it without the need/want to connect to a personal Plex server ran by someone then that speaks for itself. This is the way it was designed from day one when no content was available to the public yet. There essentially is no other reason for someone to get a Plex client other than to connect to their own media server or that of a friend or family member.

No I don’t. When admin’s help family and friends get setup for their system they tell him/her go to the store and d/l Plex on your device. Also tell them to go check their email and follow the instructions in the email sent from Plex.

Yes agree. This is now the 3rd set of content being released. First News, then Podcasts and now Web Shows all using the same model.

Managed users is a half @ass solution and we both know it. Many people won’t touch managed accounts because the whole system stops working without Internet access to phone home. Also there is a small limit on who can be a managed user.

This is a philosophical decision on who should be responsible for this content. Plex sees it or wants to see it as it’s their server and their content they give away to users. They built the clients that everyone uses so again they dictate this.

Many admin’s on the other hand think the “user” is their’s not Plex’s. The user would NEVER have downloaded the Plex client if it wasn’t for THEIR server. and wanting to share with that person. If they shut down their Plex server and moved to a different media platform their users no longer have a need for the Plex client and will delete it or stop using it. They use it to connect to the friend/family’s Plex server.

License terms people might agree to could say otherwise but the reality of the situation is that if the admin shut down his/her plex server a bunch of “Plex Users” just quit as well as they won’t have access to the content they actually use the client for.

This of course is only focusing on the downside and lack of control. If these services could have been setup as “libraries” then they would get more exposure. I think most people would leave it on but only turn off things like NEWs for younger kids or those bothered the current political climate.

Speaking of that last point. I’ve heard people say that they don’t want news this way. They get blasted by the political climate from every direction throughout the day (TV, news papers, magazines, social media, email, work, friends, etc). They want to use Plex to escape this crap and be able to sit back and enjoy something worth watching, not get exposed to more of this!

It’s all about “control” and who should be able to set what shows up in the client while connected to YOUR server, period. If the person has multiple friends who have shared with him/her then they get the content that “Bubba” sets when you connect to his server.

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People download instead of ripping and that mostly does not come with subtitles, you have to get them somewhere else. And you have to take care to get the correct ones.

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I think your generalizing a bit much on both statements.
However, regardless of where you media comes from it’s pretty easy to get subtitles for most movies and poplar shows.

Got that right

It is easy if you have the right release of one of the big ones. If you don’t and additionally your foreign language is a not a common one: good luck.

Yes languages other than English & Spanish are much harder to find.
Very good point.

Not just for non-English speakers. I use subtitles all the time, and it’s always been a world of hurt in Plex.

External SRT is the key to not affecting your performance.

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For many years there have been plugins available to download subtitles automatically in Plex. (and no, I don’t seek for English/Spanish/French) They are not promoted in the front page or as Plex features (they are third party after all) but there are available (tip: search for Sub-Zero). English subtitles? Easier than any other language. Even if you manually get subtitles from that very well known site, it can’t be remotely described as a ‘world of hurt’ to add them to Plex. Are you manually adding dozens of shows daily? Do you expect Plex to hold their own database of subtitles in every possible language?

I don’t get this thread. The Media Server part we all love is constantly improving (sync/transcode). Plex is one of the few apps that still work on my obsolete gen. 1 iPad! Yes, they add features not everyone is interested in (news, web shows), but you can turn them off, right?

Loading multiple subtitles with the right name into the right folder with a click of the mouse: Filebot (You’re welcome).

And Plex is going backwards. I understand that a lot of people use Plex and have no trouble, but that is not my experience.

The android app crashes on my galaxy 7 (hasn’t started in weeks), the fire tv doesn’t play certain audio in 5.1 - it transcodes it to stereo, and when it does the audio goes in and out. Then there’s the constant shows stopping, just as they start.

Lastly, there’s the Plex Dance, a bug as old and annoying as Plex itself (and I’m almost not exaggerating!) and they’ve done nothing about it (They’ll be calling it a ‘Feature’ soon). Two of the bugs I mentioned are at least 2 years old and one is 8 months old. Meanwhile we get news and web shows? No thanks. I’m gone the second my plex pass expires.

My .2 cents worth is they should rally their team around squashing old bugs for the next few updates and implement 1 or 2 long-requested features to slow the hemorrhaging of loyal users.

I like Plex including the new features, yet I can also understand those who are frustrated. Just remember the Plex team are people too who are trying their best.

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Sure. No doubt. The question is only for whom they are trying their best … for the customers or for Kleiner Perkins, their venture capitalist …

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Is there a history you can point me to where Kleiner Perkins cannibalizes customer communities within companies they invest in? This would go against Plex CEO’s stated company ethos, and I’m skeptical that’s happening.

I know of one company which buys up webhosts and turns them to trash - Endurance International Group (EIG). Is Kliener Perkins like them?

Also I checked their website and don’t see Plex as a company in their investment portfolio. Perhaps it’s not important enough to publicize? If so, that confirms my suspicions that 30 million users doesn’t mean much for a tech company in the mobile age when the app is free.

https://www.kleinerperkins.com/perspectives/your-media-on-every-screen

It was back in 2014/15 though and a one shot 10mil I believe

Thanks @melrhombus, though I was referring to their Parnerships page. That’s their public investment portfolio, no? Not just buried as a press release in the Perspectives blog section from nearly 4 years ago.

Check out the icon on the left bottom in that pic

Yeah, pretty sure this was already on the radar even before this deal… There was an interview post on some tech site where Elan Feingold mentioned online media sourcing. I honestly don’t feel like all these new features came out of nowhere. I look at it like a toaster… I paid for it and as long as it still makes toast I’m content… if it stops making toast I’ll just go get a new toaster. Until then I continue to enjoy my crunchy bread.

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How long will you tolerate getting burnt toast and not being able to adjust it so that it works the way YOU intend it to work? :slight_smile:

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Sometimes my toast is burnt, often it pops up prematurely, and with some breads it only toasts one side but when I put in a bagel, the damn bagel setting doesn’t work. This toaster may ‘work’ but lets face it, it’s time to go shopping for a new one.

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I paid for this app for life. I for one will be hunting a lawyer if they start injecting ads. That’s not cool at all. I use this mostly to watch TV and my own content. I see class action lawsuits and/or potential lawsuits from networks if they try to inject ads into either of those.