The obnoxious pushing of not-my-media

I do not appreciate how plex seems to keep adding things to my home that are not my media or anything to do with it, and frankly I find this entire angle on the app offensive and disappointing.

I have plex to organize and play my media. Plex getting its fingers in streaming and pushing other services makes it a competitor to streaming my personal media and makes me, the user and plex pass owner, just more eyeballs to sell and not the real customer of the project. That is not in any way an acceptable direction.

You see problems even just in the way plex handles subtitles where it tries much harder to go to services and push subtitles regardless of whether they’re useful, while being totally incompetent and ridiculously unfeatured on local subtitles.

My media isn’t some trivial also-junk to push out of the way. It’s the whole point of having plex installed. I shouldn’t have to keep looking for ways to remove junk someone else shoved in my media.

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There is only one way, no need to look any further than:

https://app.plex.tv/desktop#!/settings/online-media-sources

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I had all those off.

You see why I say the users get marginalized.

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And when a new online service is added, it takes 2 minutes or less to turn that one off.

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You see why I say the users get marginalized.

i agree with this. even for plex pass users they push this on us which is unfortunate

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i second this.
please focus on making media playback better and not streaming services.
if you do want to have your side projects - dont auto enable them. advise the paying users of a new function, document how they work and how to enable them. that way its up to the end user to manage.

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That’s great for you but then we get to explain to a lot of people that aren’t so tech savvy how ‘plex-movies’ isn’t my movies etc and you have to turn yet one more thing on my media server off that’s not really my media server.

Us knowing how to turn it off isn’t the issue. but you already know this from all the other threads.

It’s the why aren’t we able to control the media we share with OUR users (not plex’s) Is the issue.

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And that setting? Isn’t on your server. It’s on their account. That’s what you should be explaining


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My Aunt Gladys is 103 years old (later this month). I had to talk a Cousin through turning off ‘Online Media Sources’ for her when a Little Old Woman complained about Blasting Audio on The Same Commercials over and over again she never used to see on ‘My Server’.

Had there not been a Cousin available, I’d have driven the 700 Mile Round Trip to do it for her - Gleefully ('cause I love her) - To Fix Plex’s overbearing inconsideration for Server Owners and THEIR Users. Aunt Gladys is MINE - NOT Plex’s!

I KNOW Movies and TV Shows is Plex! Aunt Gladys doesn’t, nor does she know how to turn it off. She STILL doesn’t know what happened, but she says she’s happy I took those commercials off My Server - she didn’t like them at all. <—what does that tell ya?

That’s NOT how you talk to users already wiffed - and if they weren’t they are now. If you worked for me you’d be looking for new job.

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Why are you a moderator again? You did not contribute one iota to a very valid point of discussion but instead chose to mock a paying customer. You make Plex look bad for allowing you to retain moderator status.

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Just to add my voice of discontent here, we don’t appreciate this online pushing of third party content either in my household. To re-iterate others the whole point of us using Plex was to have control over our own content, we do not want, and ever want “free” content full of ads.

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And this is exactly why despite Plex constantly telling us that HOME users are purely designed for people who live in the same house as us I really don’t care. The fact is that for anyone in my Plex home I turn this stuff off for them.

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Just keep her account credentials and then you can switch it off yourself.

True, but that’s a workaround at best.

I did not realise that when I turned it off (for what I thought was my server), I was in fact only turning it off for me.

That’s a real issue if you have less techy family members using your server. In my case that includes young nieces who I go to great lengths to ensure only get age-appropriate content. If this means they have been able to access all the online content (incl, horror etc) for the last couple of days, I will be very upset; Deal breaker upset.

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Uh, wow this is how a moderator represents a business to paying customers?

I (most others probably) get it is easy to disable, that was not the point. The point is when a company has other stakeholders they have to focus on them as well and now it seems like the real stake holders are not Plex Users for home media but corporate entities. Those entities seem to be the focus of Plex now and not we who use it for home media, you know the ORIGINAL reason for Plex and the ORIGINAL base who supported Plex which got the company to this stage.

I also echo the OP’s sentiment.

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I “liked” your post because I thought this switched it off for the server.

I switched it off for “my server” immediately on the day of launch to protect my young nieces and now I realise it did nothing to protect them at all.

I am really, really unhappy right now.

This should have been better explained.

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That is not a solution because you have to go turn off every new garbage they add, because everything they add they enable by default. Because they do not care about their paying customers. I agree with everything the OP said. I paid for this, I do not want someone else deciding what I see on my screen.

I never want to see anything that is not on my server or a server I have specifically linked to. Period. Never. I want two options when I login, “TV” and “Movies”. That’s is all I ever want to see. Plex doesn’t care what I want, and makes what I want impossible because they “know best.”

And it is a support nightmare for the people in my family who get this shovel ware forced on them and have no idea how to disable it, how to avoid it, or what it even is.

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It’s funny how little control Plex allows you of your own server, isn’t it? I mean funny in the “Ha ha, you thought Facebook was obnoxious? Hold my beer!” sort of way.

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There will a scurry of patches early this week, I would suggest. The Feature will be turned off as default and password protected my guess

Exactly. Flag that comment as inappropriate and maybe get some attention. Talk about condescension! This person should not be allowed to post in public with that attitude.

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