Plex Mac not starting up

Server Version#: 1.25.5.5492
Player Version#: Plex-1.43.3.2951-1d73e3f3-x86_64.zip

Plex mac just auto-updated and now when it starts up no window appears. I deleted it from /Applications and re-installed it but the same happens

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Can you be a little more specific? Does the Plex application load but the screen is blank / gray / black? Can you provide a recording? There are a bunch of us reporting issues with blank / gray / black screens and I am curious if you’re having the same problem that we are. Also, are you by change on a MacPro 6,1 (2013) Trashcan?

Hi @iamdinux I actually figured it out!

I was seeing nothing on the screen, just the app name “Plex” in the top left corner on the top bar. Nothing visual would start up. I eventually guessed (just a couple days ago actually) that it was probably some weird caching issue. I did cd ~ ; find Library -depth 2 | grep -i plex | grep -i plex and basically deleted everything from ./Library/*/Plex.

  1. First I quit plex (from the top left menu, quit application)

  2. Then deleted these directories (rm -rf). This included (but not exhaustive I don’t remember everything I deleted)

Library/Application Support/Plex
Library/Saved Application State/tv.plex.desktop.savedState
Library/Logs/Plex
Library/Caches/Plex
  1. Then started plex up again and it worked!

Right on for you! Unfortunately, that did not work for me or any one else.

rm -rf ~/Library/Application Support/Plex
rm -rf ~/Library/Saved Application State/tv.plex.desktop.savedState
rm -rf ~/Library/Logs/Plex
rm -rf ~/Library/Caches/Plex
rm -rf /System/Volumes/Data/Users/adam/Library/Application Support/Plex/plex.ini

Those are the commands that I ran and then launched Plex but still blank screen.

Hmm silly question but did you make sure to fully close plex beforehand?

Maybe run

killall Plex

before doing the above again

Ah also this is on a macbook pro 13 inch 2019, macOS Monterey 12.3.1

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