Server Version#: 1.18.1.1973-1
Player Version#:
Problem: When scanning new files in my music library, Plex Media Scanner gets stuck on certain albums, during which the CPU usage remains at 100% on one of the cores, with no disk read/write. This can go on for at least 15, 20 minutes for a single album, and can only be stopped by restarting plexmediaserver.
Steps to reproduce: Add audio files of a single album into the directory of the existing music library, and then click on Scan Library Files for the said music library on the web UI sidebar. For most albums, the scan is complete within a few seconds, with the new album added to the library. For particular albums, the scan will go on forever, and the album will never be added to the library.
Relevant info: The process that seems to take up 100% of a single CPU core during the hang is /usr/lib/plexmediaserver/Plex Media Scanner --match --match-tag-mode=all --log-file-suffix Matcher --files=@/tmp/xxxx-xxxx-xxxx-xxxx.txt, where xxxx is a string of numbers and letters. The internet connection is normal during this time.
Log entries: Every time the scanner hangs, Plex Media Scanner Matcher.log has the following trailing entries.
Nov 06, 2019 12:05:13.284 [0x7f9ddae1c0] DEBUG - HTTP 200 response from GET https://acoustid.plex.tv/lookup?client=yjCl9dilxU&duration=166&fingerprint=AQADtEmUaImiKNLwIB9e_HiBH8eP68KPSMmVCPoRZjxaElWL5jVx-vjxaEou3HoO9AnR7Md-Ce8c_GjOEX0XPA5sPA1oVEZoQhZi8CtRbh52N_jxU3A-dOeJbzh2p_iB58j2rIK2d8J2fAd-fLygPWyCH8HxR6mCM3iwv-CxBwmV58gxJQcvB81z7LmQ60bC5bhDZUIVlkeTHz-SZ1-E8D_8HLWyE3l0aNyZIEydHP-xy6BIJQt24zqaJEXd48eDeqOE9_A1XEfdCY8y43yQDzpyo1YWo5mS4w5ewh9-NM9y1OKEPDkUReYQgk9yzI2e4Dm-pqiPB096OCt6hTiPQ0-F7YqYgdOmYoy-43tx1Db8aEHfBzmS68ezwE-Eh8uFS4eJQKOEdAqa58gPvcg_-NxxORVx4juON4GdfLiO52h6CmVGB2cWIUfy19j-4HnwC09y9MvBYyJ5PMePZBfyLDncET3-oLfQ4PuDK87wMYqQh4eWPehJ_EG-isSPvReaD_VBHNuOPAqSdMWr4Fvw40Z7o9S14zmiPUh-YPSPLwbvwjeepUE6HrJw6UPoGM2PHccdzFIifBbKJ4nQ5AqHqPmRfNGxR-iegbuLhg_mo04sTOmHJ1IT_EmHX2gm_aiWiDZOIHsCMZbyBbmS4IVzsLmQVI2kIXoCP8FL_BgPalkeRL6E5A--BGcmfMfTw3sSPCNxZQGOKwmaOhWaOO8QXdBDosw-YoriXMiT5LjwHH-w5S9yH3qaPYjR3GDk41kwPyeO9A-UKyeyZzmmxNlRJQsuoeSRPoZ2azgVqFl6PBAvIv_w48mV4yKNJjFRi3iGozQPL8szRPsjFcmu8HiKYspkPNLxC82fIPyJP2vwicdRKVOgZ7CP-riPC8-FXgmhkcglLcQTJjkuNPoxyWRwCll3IjlvTEHJLCVxUsHx6Avc43mOH54u4VnmDMnDSIguUP9x5Qn4b4TPjMZ4HQ-aOoV2Hd9yfH3wBP_wPToSRg9yPG7QK-GCL0NP48SzBzddIT1vJG524ifu4GHxRDuuBc2To8yJZGSO9OiX48H34zyuB1P0VBkSNnWRxQ-aG9Oj4xJ-XHiSK3gSNM_Rd8dxHs-SY3rA_mibY__wHGV2JDxiwkqULDm8Tkd1PD-C5Dn24Zp-PPLBZHIcVHmOREU8H2_OYpdi-PiT40muDbGfQHzeIv-Royl6aD8cfQweHZGohDnyx7iFv4EkWsfY6EGTHOFztC-aBtfx46Thm3jwHvNDEc8egcmTI0SSR8aDK3mI78IbOPIu_NBdtKHxNngqWF6MyieeIfkR5szRf3hCvAscbsmGP_iH-0OYHcmaj_iP68R5xDc05YQfYrIk4zukJv0Q7Xvw-EX1wHuOMhGeBMcOLtWDSJKUQ4uL_Lh-5NCNv9AVIT0VXAl-OE7W4HgWlUg4O0deshN6JofzUSoa6Dh85vjhK9nx4FGj40xyPH0C7SH8o5iYMMcVzUnQK8eTC9zqHL-E79hRZsyDJknnBLFp4oGb4T10L8SzI7_w46tTXKUW9A_85Qh5Q28afNADfwi_o_nw49EefEkdJP90hEfzD-d3vHzx5KgeND-eXfCktMV95EGyV0ZznMce9Xg0jMen7LiC-yp8L_gX4cc_PFWOZsnyFP2LHHpYhFyNpksuHCN_lMvRMPMysE-lol_R_MJ--MivHHqF_ML-gL8S7DwaLSWmh7gOnDm6KD2SX-jDJsEfos8PLRf-xMKThA-FWdDNwdo54loyIo_E4znMKDlyQbdx0jmKRtsQM9vwTAifF81IDs-h5MF44jka9MFTpcQXHvtxnQZXPBuP9Jh-wQzOF1diHH3wZsNzVInyUfiR67jYQEuP4JEcnHhw4VkaIycKLR5-5LmCN1aK-jkaa7jkHM-OK4fFZsZpKVvwNwjEFbmO58OPjwkFJ0uO_zj67EEYWiPuQs_xExsj6dATxhidD0d8NLuIWhqeHC8O16mCR9GRH1pyx4iTKkQ_3PiDr1YIEy-eI9QT-NA-4lIS_FDV40n2KMDx40Gse7j4CM4zPC6-HJcUNPpz_NgjHYk0Hnl-bDvCJ3NwMYqg7wjzotLxG8n1hEP4TNgcBv0jvD94KRdyjUi8ieFRUtiW0UEfdqgOHXVwZQ5uwhdqpRKa9HimFvmhWRHCXPZwpEts6FGaEHsO9eh2NEoUE2eeFXeOMDWPrkGYMDkYPAkeCX-FnVmFIsyOO8eYI23AX4F4RjifQc9VhDx1uA6-PMVe9PLxJcSOa2CjXMTbHImi-whzPIuIK3mEHs3D49RBXEkOZdWEH2cOjxnxvOh2o3EeJBfynEdJpkQzKcej4zpOHk_yBNZT7CD23DiZJkF-QzPcKKKC8I_RokmO-Al-XC_RxyJy4U0eXL7QJOKD43iOfNBzCRcdNNsWQXMlTcjdCcd1iXj0HLXcIKeGhE8u_EHf4S-eI5cuJBulXGjOVDiJZ8Z1sQifIWGjNAueGH3wWcEOPqjoVES0JOuhNUpkfEqM58HTozlCU3lwHQ9yBp_kQ3yE6ziPD9eTQL8Qchrh86h__OtxbfjRY0qTg7GkBI2e4-I17PhjNA1j6MdxZejSB9eD50jOJEN6DU92XMqDvUkWZJFbJNmPEz3w42KI_wh5aLF9XMfVC-KPZ7nwXEN5o_lw-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&format=xml&meta=recordings+releases+sources
Nov 06, 2019 12:05:42.029 [0x7f9e6d11c0] ERROR - Error issuing curl_easy_perform(handle): 28
Nov 06, 2019 12:05:42.029 [0x7f9e6d11c0] DEBUG - HTTP simulating 408 after curl timeout
Nov 06, 2019 12:05:42.031 [0x7f9f71d5b0] DEBUG - Match: Fingerprinting of first and last tracks completed in 30.9 sec.
Nov 06, 2019 12:05:42.031 [0x7f9f71d5b0] DEBUG - Match: Finding matches for jakob lindberg (lute) - cd i-17 - lute works (bwv 998-1000); suite (bwv 1006a)
Nov 06, 2019 12:05:42.031 [0x7f9f71d5b0] DEBUG - Match: Album might be Various Artists: 0
Nov 06, 2019 12:05:42.033 [0x7f9f71d5b0] DEBUG - Match: Considering 6 releases from fingerprinting.
Nov 06, 2019 12:05:42.033 [0x7f9f71d5b0] DEBUG - Match: Ended up with 6 releases from fingerprinting.
Here’s another one without the curl error.
Nov 06, 2019 12:19:15.204 [0x7f777fe1c0] DEBUG - HTTP 200 response from GET https://acoustid.plex.tv/lookup?client=yjCl9dilxU&duration=472&fingerprint=AQADtNIlKU2SAA-SR8gPj8KV5cGtYG3HBr3RH_-F5y1iPsQf6HwRRnnA_PgiPRK-PCh_NE-K08eTo9mPMg8uPLnwXBwSjU2yDM2SXSj3JTi0M0dOUihTTjiFK8vxHc-OWO2hH3keY-oy4zr6HU8u5BL0heiUawkckR5R7zR0HnXao1kehD-aHxdX4lGiPMj1E5-h5VoR_rh-PJjzB54u_DhNPFeK3Cr0FPkXXI2GMzvQ50SYk4GeWUfErLh1_EcZnkiW6kOeBz-aC9UTqYiYJuoh_cj14AqmZjx-OEZ3_DrOE8mcZA_CjA3xVMd_4Smm5D_qJE_wXLgGxhOaZscPvXhkB9OPSeTR_XDcYmI4EpeWHs8UlLwQZjmS47jRJJMiH5UURc2RjxKSM8aP40mhcjmqdC-a3_jxB1Ooo1KRNFcQPjVcET3-409wKV_QME_Qo3mOyjqiQ3-M50GYlcUd-OgupIeeHj_yPIj1QLsRnTyYzArxtAo-y3ic4_rxIMyDZN_x40mLpmIF5heJXOKhZTlCLjlO6ZDvoOk7VLIONunxC_6K4_iOLqQMP0d4XDm0q0RqEdbEGN2P72jiG5-OLLli6M2hP0EZLj188DqcI3yWHGHioz_0REce7QGaGZWVHT9Y5UKynEaXFl8A3UEe9D0cdXGyoYwC_ERyLnmQhVlyNL0yEM2ykngfoUmKn0cebYV-NFVePEoOXSemExeqTNFxpkKfQz_y4j98PKdwkhyecDnMJZvwD0dy5OFx4noQPoZ45QhFPfiiH9-DfpmC5nqQH_oRPdHhOkUOWbiE0mKUwH2ROkxR7yi5H82z4KdwRQed_EjyI8yXo_rR8mjWccOrw1eOLzmeH0fChRvyB8-VBLtyEcyRHsqPR4PmLceV5A7y5uiH5hv2fviCPG-gULxxI4x6VFIS4okeXIQPPVVylE6iHU0VPM3wPIGjZ8eT4cOuHAmvIMf-GBeFR8uyUDhx3ApSaVEgR4l26A_iHz6JP5LQ-0HT49wQ-mgaLdBRpMmJP3GQSw1sHR6Rjxe2_bjgXkef4FEU46eEPNmTBHpx5GDyBt2POy9yHboRksd24uj3COgRNXqhDd9xu-hBGc3kHN-IH5WVfGjOYLKyHA2TGh-a_5ikPsXTE-pjXAtaDWmool124fFxhLsquMqhSomKIwwfDcd1_Ca4PEWfwNUSMC94Is_RE1qOPEIf7WD84pFVnEcM5uqgxVOQVzmuFB_IGb11pBUd_LAaiKdRKtmoIFfy4Tjy8EfzCKWSB3qaGw96aNGQWccjFT8u6aCopjiJR4g77WAs5giXYr_QZLmE8hZuHRWazUHiDXlx9MkqoVH-BPdx7AhfIeEv_JGFRpGO_0N-Q7OPmEmWGz9hHUueBrkrQbOCRkt4xHvCBX3SoHki42OQUxqaphnaUfindHisII8z9PBuTDfeo-8TNOQSPFOOLweTK2JRFkceVZCykE6CK6h-9BG0PDoe6DhT4nOCijqaXcZP3DiOS_lwaNcHf-g9fMcL9eLh9zhp5DnxDkxeIhxxHzpx5DSjoPnxMXAT9PgXtEej8HhinE2JJ8mGo-_RfFnAy7iJJOYRL1KSB29047lx_OizwONR5sfNMMI3Mvij4EnC4zq2I0-h68iFXzH44xLmqNnhZMaP45QUJFeWIs9yPDmeB466C3tyXMqNl4hNK0iYNEuDZ8afwytoXC-6B2FOoXkiJhiTJGIpNBMV5EoVwC-Na2gW5eiVEL_wE9-RQzsRJhye4-KDKT_aF36U4MKT4HjmDI97pNl-vCE7aImOPHQxpQlxHc0zC-UfPPvhKvjQo_E2XD3iQeO-IHceNJ_xH0_QeaQRUnyET08Ej4V-os-gpa9wB_mSoAm3ox0zvBeanBVKJTNq2miepfiD40FTZUim5kL-CR6LJ9_w5kPtFI2nB5d26Ggj5kPDpA1-BQ2H6siRmFOO6sqD5uTwBD6p41kSPTgXEU3UFyHzBU_xPAkRMZOOirEOXwiZGifT4Pmg2Qmax4hDHhwlIX9g8iFYXsEF5RmqHGKaHD-0ywhOeNqj4FHSRMMvo0eTHTlzCVr6JjhrOJqi4D3UteiPPzhqZUeuJEP_oJfg8-iDH0-SB-WFMHxwQT4uHhN1UD6aSRo_TGuOpsibHj_8UDvew8cp48mJ50VzHnluJNwxJzuapsXB5xquVMZxhDzcVIYn5QhljuhONKGTKbiCH_vhicijHrqYoe-QCzUaLyFKLTLaw2N-hNiNXgt8SEeeGfZ2hHqCPYH-Cme8YX-2oJx-iAd_5COYHE9wEr0UUMoe5F8O_UGWa8VJn_jxA6Eo6MzxjkF9HN2ULzAVHfIUnEVeCtd9nPHQZxR4ScETHfeR79CP-LPxWgFvPMJzTFGjoY-OP_jxRkc8CheP41eg6jnKxHCDfOjlYMx1_MJ7BtclhGHSHzpDpCePo4npDnmzDGpzPFEiIQ85lCmY7Eb-ISlzvAL3EH_Q_CilHE-OH_2D5kpE7MuK-yPy48lyhM3h_ygePEOTJdHRbcpDJOeD3HiOSVvhKT0u5cGvwLOOK8vRNDEeJL4RZg_K5Hgu4S-ad0aPJ5SFM1NO4T6oI4eaQ_WR68IV58JkOH9Q5clxfgkepRsS7hmio9IOSwPnHL6Ohg-u5VCzo0-D5pmB4-FXhMmPRMsTeEMvGZeixLiuDM2NdkceH1WyBmmooD-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&format=xml&meta=recordings+releases+sources
Nov 06, 2019 12:19:15.207 [0x7f8fa895b0] DEBUG - Match: Fingerprinting of first and last tracks completed in 2.2 sec.
Nov 06, 2019 12:19:15.207 [0x7f8fa895b0] DEBUG - Match: Finding matches for emmy verhey, rainer kussmaul, henk rubingh & thomas hengelbrock (violins), amsterdam bach soloists - cd i-05 - violin concertos
Nov 06, 2019 12:19:15.207 [0x7f8fa895b0] DEBUG - Match: Album might be Various Artists: 0
Nov 06, 2019 12:19:15.210 [0x7f8fa895b0] DEBUG - Match: Considering 7 releases from fingerprinting.
Nov 06, 2019 12:19:15.210 [0x7f8fa895b0] DEBUG - Match: Ended up with 6 releases from fingerprinting.
In contrast, scanning of a normal album gives the following log entries, going further than “Ended up with X releases from fingerprinting.”
Nov 06, 2019 21:04:56.160 [0x7f7affd1c0] DEBUG - HTTP 200 response from GET https://acoustid.plex.tv/lookup?client=yjCl9dilxU&duration=254&fingerprint=AQADtNGSKcqirNCzOEEO5gzKHD_
8r_geJBeRVsep49Qj_AMfFlcrYpL44w9RRw-eB5UD_0j2IL6CRhGq4lvQ9MFJwVuHZEecEB-loKSFxiuHf3g-nCea5UP5I4-O5D_8GU8C_7iOJ1GnYhJz7Wh-5ImGJMp39ELzHLUjo9IuiWikKGwqxJag50Kkswj7_NCPPA_abDma79ifE
A913EcfmHF6HGF-6MmR_nje40fDOEbuCc0O7akRxlFTnMcj5kiXJSt08kf843iGitK0wMoyVaiWRQ_O4JyIPkeSIWyUpSL40EmCpoiEV4R6HWESH203CY-Cly-a-pgOXlk-9Be2C2cUNEd86H2Q67gYuJmi4Tz2Dc2PB5RqoyL27ESeFMl
7PGO6YWae4FSO8xfeZIEvBl8yyohs6Mgf_DWaRkenqJXwG_ltlIQWLhHyZ9jrg08SEdMDH1WS5cJ1wU-O7xkeHT9KqFNgRcp1VHeQIMdPnDl6Ftseo-FyXBLyhkGy33CoE_1xG4_wB2UjHebB6hqSMqGKSOtxZxd6ZRKa3bhSfEdVK7LQT
HqQPKGI6N4oMJ9C_FKMLenxRVnR7BmO6Hmg5TxyNFd68MeZZcKzI7ouIbmIH9MNPzIqKQqRMcmE5PjRlUKyXEKsVB5-PDncHzdyXkjcB-dRJ8SUL8B3_HB75EmC5DZu-MKzHPfg41_Qv2juBRXrIFmSKCzy405CeD6O67jyjHiWCuaf4bg
SnGkL8xme4w-SIy87NIpO9IuEH_GBWkezSJGRs2GOa4IvrcHFxHDCUselXUTOHMm54Ao-9I_Q7MMTXIMfPIikn0gW8Que5QtKLRKm4M-I5o9Q5ziH6kLI4v1xnQniJijZG6l2fPyC7Tn6EtpNhHmSpPgmPKjSLENlqUd0TUG7S0iWP3iHp
g7K_QhLRxAna0kQyopWVGmio9nxp8fMPKjFI1L2HLpKo_-CdGQPW46CysQvI-6U4D-aOqJQbdLRGY6Z4nBf9NPxWQj1BB-eKDtCqUuDm4OOPELdw01yXIP3o3LG4lEWdWi07MJEbvjRrDva5wFDNH3wpriQsof0PsjPENOPs-h1XELfoPm
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Nov 06, 2019 21:04:56.163 [0x7fa8b3e5b0] DEBUG - Match: Fingerprinting of first and last tracks completed in 1.1 sec.
Nov 06, 2019 21:04:56.164 [0x7fa8b3e5b0] DEBUG - Match: Finding matches for emmy verhey, rainer kussmaul, henk rubingh & thomas hengelbrock (violins), amsterdam bach soloists - cd i-05 - violin concertos
Nov 06, 2019 21:04:56.164 [0x7fa8b3e5b0] DEBUG - Match: Album might be Various Artists: 0
Nov 06, 2019 21:04:56.166 [0x7fa8b3e5b0] DEBUG - Match: Considering 9 releases from fingerprinting.
Nov 06, 2019 21:04:56.167 [0x7fa8b3e5b0] DEBUG - Match: Ended up with 5 releases from fingerprinting.
Nov 06, 2019 21:08:08.413 [0x7fa8b3e5b0] DEBUG - Match: We found 5 worthy releases and got back 5 album details.
Nov 06, 2019 21:08:08.413 [0x7fa8b3e5b0] DEBUG - Match: Candidate: Johann Sebastian Bach - Bach Edition, I: Orchestral Works/Chamber Music (24d50709-c68d-4017-bfe5-b56266d9e47f)
Nov 06, 2019 21:08:09.074 [0x7fa8b3e5b0] DEBUG - Match: Computing track assignment (15 x 361)
Nov 06, 2019 21:08:09.086 [0x7fa8b3e5b0] DEBUG - Match: Distance between 00 / 01 - 'Violin Concerto in A minor, BWV 1041 - I. Allegro' (Emmy Verhey, Rainer Kussmaul, Henk Rubingh & Thomas Hengelbrock (violins), Amsterdam Bach Soloists) and 05 / 01 - 'Violin Concerto in A minor BWV 1041 - I Allegro' is 0.000000 ({'track_id': [0.00000], 'track_index': [0.00000], 'track_length': [0.00000]})
Nov 06, 2019 21:08:09.086 [0x7fa8b3e5b0] DEBUG - Match: Distance between 00 / 02 - 'Violin Concerto in A minor, BWV 1041 - II. Adagio' (Emmy Verhey, Rainer Kussmaul, Henk Rubingh & Thomas Hengelbrock (violins), Amsterdam Bach Soloists) and 05 / 02 - 'Violin Concerto in A minor BWV 1041 - II Adagio' is 0.000000 ({'track_index': [0.00000], 'track_length': [0.00000], 'track_title': [0.00000]})
File structure: The music library points to <...>/Albums/, and offending files are structured as follows.
<...>/Albums/Johann Sebastian Bach/volume 1 - Orchestral Works, Chamber Music (23CD)/CD I-03 - Orchestral Suites 1 & 2 (BWV 1066 & 1067)/
01. Orchestral Suite No.1 in C major, BWV 1066 - I. Ouverture.mp3
02. Orchestral Suite No.1 in C major, BWV 1066 - II. Courante.mp3
03. Orchestral Suite No.1 in C major, BWV 1066 - III. Gavotte I & II.mp3
04. Orchestral Suite No.1 in C major, BWV 1066 - IV. Forlane.mp3
05. Orchestral Suite No.1 in C major, BWV 1066 - V. Menuet I & II.mp3
06. Orchestral Suite No.1 in C major, BWV 1066 - VI. Bourree I & II.mp3
07. Orchestral Suite No.1 in C major, BWV 1066 - VII. Passepied I & II.mp3
08. Orchestral Suite No.2 in B minor, BWV 1067 - I. Ouverture.mp3
09. Orchestral Suite No.2 in B minor, BWV 1067 - II. Rondeau.mp3
10. Orchestral Suite No.2 in B minor, BWV 1067 - III. Sarabande.mp3
11. Orchestral Suite No.2 in B minor, BWV 1067 - IV. Bourree I & II.mp3
12. Orchestral Suite No.2 in B minor, BWV 1067 - V. Polonaise.mp3
13. Orchestral Suite No.2 in B minor, BWV 1067 - VI. Menuet.mp3
14. Orchestral Suite No.2 in B minor, BWV 1067 - VII. Badinerie.mp3
Albums which have no problem being added are also structured and named in a similar way.
**Library settings:"
- Prefer local metadata (checked)
- Store track progress (unchecked)
- Include related content from shared libraries (unchecked)
- Artist bios (unchecked)
- Album reviews and critic ratings (unchecked)
- Popular tracks (unchecked)
- Concerts (unchecked)
- Genres: Plex Music
- Album art: Both Plex Music and local files
- Scanner: Plex Music
- Agent: Plex Music
System info: I’m running the aur/plex-media-server package version 1.18.1.1973-1 on Arch, on an Odroid N2 with 6 cores and 4GB RAM. Both the media files and the Plex application support directory are on an external hard drive.
Questions: How should I go about debugging this issue? Should I just wait possibly hours to see if the scanner completes? Is it something to do with my file structure or naming? Could I change to a different online source for matching? Could some mp3 files be corrupt and how would I test that?
