Server Version#: 1.23.1.4571 Linux Kernel: 5.12.6 NVIDIA Driver: 460.73.01 GPU: NVIDIA GeForce GTX 1080 CPU: AMD Ryzen 5 1600 Updating Plex Media Server from 1.22.3.4532 to 1.23.1.4571 breaks hardware transcoding with NVIDIA GTX 1080. Software transcode works fine, but neither the Server Dashbo…

Happy to report that server v. 1.23.4.4712 has solved my hardware transcoding issues with NVIDIA GTX 1080 and driver 465.31. Many thanks to the devs!

Unfortunately, neither 460.80 or 465.31 drivers for NVIDIA are working with 1.23.1.4571 either. Same as before, working fine on 1.22.3.4533. Any suggestions on something else to try, based on what could be different in this newest build?

I’m having the same issue but with INTEL iGPU @ChuckPa I’ll pm you my logs

@jrniemand Let me ask. Intel 11th Gen CPU ? Did the installer prompt you to install Intel Compute Runtime and OpenCL ?

8th gen. HP290-p0043w, this is not a new installation, hardware transcoding had been working flawlessly until this version was installed. Here’s the full upgrade log. Unattended upgrade result: All upgrades installed Packages that were upgraded: plexmediaserver telegraf Package installation log…

ChuckPa the Mac guys are having this issue as well - https://forums.plex.tv/t/pms-1-23-0-4438-crash-on-macos-mojave-10-14-16-roll-back-to-1-22-3-4392-works-fine/712614/8 https://forums.plex.tv/t/pms-crashing-because-of-the-transcoder/713768/24

Thanks for the reply at least. We’ve been having transcoder crashes since the 1.23 branch. If someone on your team could engage us on those threads, it’d be appreciated.

If you have DEBUG log files which capture it, I can at least take a look ?

I’ll send you my debug logs, I just don’t want to post them here.

Hello, Thanks for your message. I have a similar problem with GTX 1080. Rollback to a 1.21.1.3876 works for me.

Plex Media Server 1.23.1.4571 breaks HW Transcoding on NVIDIA GTX 1080

Plex Media Server

ChuckPa May 27, 2021, 7:49pm 14

I can’t help with MacOS. Don’t own one and without the Apple hardware chips, nothing runs

Is an ARM build planned for Apple Silicon?

Plex keeps shutting down daily

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Plex Media Server 1.23.1.4571 breaks HW Transcoding on NVIDIA GTX 1080

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