Plex Media Server 1.24.6.5145 - New Transcoder Preview

Plex Media Server
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58

Still having a crash issue with 1080p media.
I can reproduce the crash all the time and it requires to reboot the complete server again.

[ 182.787688] i915 0000:00:02.0: [drm] Resetting vcs0 for preemption time out
[ 182.789103] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:4:28fffffd, in Plex Transcoder [3881]
[ 191.074473] i915 0000:00:02.0: [drm] GPU HANG: ecode 12:4:28fffffd, in Plex Transcoder [3881]
[ 191.075501] i915 0000:00:02.0: [drm] Resetting vcs0 for stopped heartbeat on vcs0
[ 191.076048] i915 0000:00:02.0: [drm] Resetting chip for stopped heartbeat on vcs0
[ 191.267814] i915 0000:00:02.0: [drm] ERROR Failed to reset chip
[ 191.267824] i915 0000:00:02.0: [drm:add_taint_for_CI [i915]] CI tainted:0x9 by intel_gt_reset+0x24c/0x2d0 [i915]
[ 191.371861] i915 0000:00:02.0: [drm] Plex Transcoder[3881] context reset due to GPU hang
[ 196.117795] Fence expiration time out i915-0000:00:02.0:Plex Transcoder[3881]:3fc0!

I rebooted the server, replicated the issue and when it crashed I have downloaded the log.

the issue only appears to be when I stream from another network (example: Mobile 4G)
if I use a vpn to my home network, or use the local network at home, I don’t have the issue.

Can someone take a look at it ?
Crash log

update 19Oct 18h08
it also happens locally, when I use the app.plex.tv site, error code s3015 but the gpu didn’t crash (no messages in dmesg).

TimeOct 19, 2021 18:09:03.409
LevelWarning
Thread0x7fa9de11eb38
Message Caught exception trying to convert extra data attribute ‘originallyAvailableAt’ with type 1 and value ‘2021-08-20’ ~ bad lexical cast: source type value could not be interpreted as target

and

TimeOct 19, 2021 18:09:31.695
LevelWarning
Thread0x7fa9de685b38
MessageCould not convert “state” (“error”) to the correct type

Crash log

update 2
when using the plex app on ios, it seems more stable.

I only get these warnings:

TimeOct 19, 2021 18:21:05.280
LevelWarning
Thread0x7fa9ddb91b38
Message[Transcode/D6BA1781-AB0F-4DA9-A3AD-27068E926630] MDE: unable to find a working transcode profile for video stream