Hi Mike,
I’m making progress on this.
While investigating this, I stumbled onto a precursor which I had to run down.
The issue I found and isolated is Plex/web.
Specifically, if you change resolution/quality after playback starts (it was already transcoding), it will go blank and not continue at the selected resolution/quality.
I submitted that on Sunday. We reviewed on Monday and quickly determined Plex/web was failing to handle the change correctly. We dispatched it to that team to fix. (high priority as it impacts all platforms)
I’m just getting back onto this issue now.
If you’d join us there, with current screenshots of the failure and the logs which capture that failure, I’d greatly appreciate it (all effort into a currently active thread)
