Server Version#:1.15.4.993
Player Version#:
when plex media server try to open it crashes. here is the plex media server log
Apr 27, 2019 20:09:48.219 [13240] INFO - Plex Media Server v1.15.4.993-bb4a2cb6c - Microsoft PC x64 - build: windows-x86 windows - GMT -04:00
Apr 27, 2019 20:09:48.219 [13240] INFO - Windows version: 10.0 (Build 17763), language en-GB
Apr 27, 2019 20:09:48.219 [13240] INFO - 8 1800 MHz processor(s): Architecture=0, Level=6, Revision=36363 Processor Identifier=Intel64 Family 6 Model 142 Stepping 11, GenuineIntel
Apr 27, 2019 20:09:48.219 [13240] DEBUG - “C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe”
Apr 27, 2019 20:09:48.219 [6736] DEBUG - Plex for Windows Store application is not installed
Apr 27, 2019 20:09:48.219 [6736] DEBUG - BPQ: [Idle] -> [Starting]
Apr 27, 2019 20:09:48.234 [6736] ERROR - MoveFileExW(C:\Users\sylve\AppData\Local\Temp\Plx-08d464c9-fb77-410d-99b5-70af9dd05dea, “C:\Users\sylve\AppData\Local\Plex Media Server\Codecs.device-id”) failed: 0x570
Apr 27, 2019 20:09:48.234 [6736] ERROR - FATAL ERROR: Codecs: Initialize: ‘Failed to create UUID file’
Apr 27, 2019 20:09:48.319 [9444] DEBUG - Job running: C:\Program Files (x86)\Plex\Plex Media Server\CrashUploader.exe “–directory=C:\Users\sylve\AppData\Local\Plex Media Server\Crash Reports\1.15.4.993-bb4a2cb6c” --version=1.15.4.993-bb4a2cb6c --platform=Windows “–platformVersion=10.0 (Build 17763)” --serverUuid=c0a577880d9ce4646842d782bf5d5a3734155934 --userId=sylvester_xy@hotmail.com --sentryUrl=https://sentry.io/api/1233455/minidump --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Microsoft --model=x64 --device=PC
Apr 27, 2019 20:09:48.319 [9444] DEBUG - Jobs: Starting child process with pid 14208
i don’t know what to do
help me please
