I’ve had an issue start this morning where my Media Server won’t start up. I’ve tried restarting, and I’ll see the Plex Server icon in the menu bar flash momentarily, but then it will immediately go away. It does this every time I try to launch the application from the Applications folder, as well.
I’ve tried replacing the .plist file, but that didn’t correct the issue.
I haven’t run any updates or anything in the past day or two, which makes this seem even more strange for me.
Has anyone run into this issue recently? Or would be willing to help get me back up and running?
An update: I completely uninstalled and reinstalled Plex. It launched fine before I moved all of the Application Support files over, but then when I rebooted and tried to re-launch PMS, the same issue recurred – it will start to launch then immediately crash/close itself.
Are there any known files in the Application Support folder that can cause this? Is the entire library corrupted?
I backed up this folder to try a clean install – and followed the instructions for moving to a new system.
So basically… I backed all of those folders up. Uninstalled Plex & restarted, reinstalled from scratch and restarted, then moved my original Application Support files back over.
But unfortunately I’m still dealing with the same issue, so I’m assuming there might be a corrupted file in the Application Support folders somewhere that’s causing Plex to crash at launch?
The only ERROR I’m seeing is the “Too many crashdumps detected” one, but is there a different log I can share here that might shed some light on my problem?
I didn’t change anything on my computer and this just started happening all of a sudden.
So… I have been able to trace the problem to my “Plug-ins” folder, but I can’t seem to find the full issue.
When I added all of the Application Support folder back one by one, I could get the server to start if I copied everything except for my Plug-ins folder. And it will see most of my media, even though some of it will show as unavailable. Is there a breakdown somewhere that lists the required Plex plug-in bundles and what they do?
Trying to add back “The-Movie-Database.bundle” will cause Plex to crash on launch, but if I keep it out, I can start the server, see my media, but I’m missing a lot of the artwork, and when I try to search for it within the PMS, I’m not able to do anything from The Movie Database.
Is it possible that a bunch of my plug-ins got corrupted somehow?
my log files are showing an ipv4/ipv6 issue… But I’m not having any issues, called COX cable, everything is fine… Checked my modem/router all well… port 32400 used for plex is good. Uninstall of of plex including throwing away all library files, brand new from scratch and no longer works… I went back 4-6 weeks in time machine and restored plex to that day in history, still no dice…
maybe you are onto something… which file/s have you pinpointed? go back in time machine a week or so and restore them… I tried to restore the entire plex from a few weeks ago, including all the folders in the Library folders… did not work… but maybe will work for you??
I’m still not entirely sure what you’re doing in the Application Support folders, you shouldn’t really need to be touching those.
There is no need to have Plugins in there unless you’re running specific custom plugins/agents. If you’re not then you shouldn’t need that Plugins folder. You also shouldn’t be overwriting any other files in that folder.
Maybe you perhaps have a custom Plugin installed that is causing the problem?
Well I’m not sure what originally caused the problem — I haven’t installed any Plex plugins or any new pieces of software recently. The issue seemed to just start out of the blue.
That being said, I just did a fresh install, and copied all of the Application Support folders back over, except for the Plug-ins folder, and was able to get my PMS back up. I did have to refresh some entries and re-download artwork, but on the whole… everything seems to be back up and running.
So for whatever reason… something in that Plug-ins folder was causing it to freak out at launch, but without it there… things seem to be back to normal now.
Similarly, my Plex server just started crashing and won’t get past a couple of seconds before crashing. I’m running the latest version… No idea. My next thought is to nuke Plex and start all over again. It’s a hassle but as I’ve not had any working Plex since about July, why not?
Got the exact same problem after updating from 1.18 to 1.20.
After a lot of debugging and forum crawling, finally the solution of @Fizzer did the trick! Didn’t reinstall PMS though, just stopped the service, deleted the Plugins folder en restarted PMS.
All working fine now. But something seems to be off with PMS 1.20 when 3rd party plugins are still present in that folder (wasn’t using them anymore, but never emptied the physical folder).