iMac is a late 2013 with an i5 processor and 40 GB of Ram. It is not a slow machine.
First I installed the Plex media Server. It actually worked perfectly and was ingesting my movies. As folders came up on the player I would test to see the quality. Worked GREAT.
Midway through the process the syncing stopped and the server just crashed. I tried clicking on the application to start it, but it would wink on up in the taskbar but immediately disappear. I deleted and uninstalled the Plex media server and reinstalled it. Same result… it will not open.
I have reinstalled the OS Catalina and then reinstalled Plex. Same issue.
It just winks on and then off.
I installed the same file on my 2015 macbook pro and it seems to be running fine.
What could be causing the crashing on the iMac? Anyone… Anyone??
It may be crashing due to a corrupt database. I wouldn’t expect that to survive an OS reinstall though (unless you restored your home directory from a Time Machine backup) and you’d like at least get some logging and a crash dump.
You could try jsut moving the PMS folder in Application support to another location then starting it up again. if it was something like a corrupt DB which is in that folder then it will just create a new PMS folder (you would be starting basically from scratch though)
I have NO idea where I would locate the PMS Application Support folder. Are you talking about doing a terminal dive or would this be an actual “folder” in finder?
I am pretty handy with my mac, but I really don’t like messing around in terminal if I don’t have to. Too much room for operator error.
ANY help to locate the PMS Application Support folder would be MUCH appreciated!
when I download the actual zip, it unpacks, I click on the PMS app to install it, it asks to put itself INTO the application folder… the computer agrees but then NOTHING happens. It just won’t install anymore. And if I move it into the applications folder myself, it just WONT open. It has the > icon wink in and then out.!
And there is just NOTHING in the application support folder for PLEX… I am clueless.
That’s the wrong library folder, unfortunately. You want the one specific to your user. Open Finder and click the “Go” menu. Then, hold the Option key on your keyboard and select Library from the Go menu. This will open Finder to your user’s Library folder.
You can also click go and select “Go to Folder” and then manually type in ~/Library.
