Plex Media Server Died. Need help please.

General Discussions
1

I’ve been a Plex Pass member for quite awhile now. So I’ve been running plex for a good while.

The hard drive where I kept the Plex database and thumbnails died a quick death today. So Plex crashed and hasn’t run since.

I even uninstalled Plex and removed the Plex directories under users/local. I deleted the directories Plex and plex media server.

I reinstalled Plex and it still won’t start. I have rebooted several times. I have even shut the computer down & killed power to the machine so it would be a fresh bootup. Still no joy. Nothing shows up in the tray by the clock & if I try to start it by clicking on the icon for Plex Media Server nothing happens.

I am running windows 8.1. Any help would be appreciated.

Thanks in advance.

Phil

P.S. Wife is not happy. lol

2

Are you looking to recover the previous database or start new?
If starting new see this support doc on how to completely remove an old install before starting anew
https://support.plex.tv/hc/en-us/articles/201198426-Restart-Plex-Media-Server-Setup-from-Scratch

3

Thank you for your help. The registry key is what I was missing. Once that was deleted I was able to install Plex and start over. I am now scanning my libraries.

Thank you for your help.

Phil