Plex Media Server does not start after upgrade to 1.19.1 on FreeNAS 11.3

I run Plex on FreeNAS, this morning did the usual, pkg upgrade on plex jail but after service -R plex never came back.

Any help much appreciated.

Server Version#: 1.9.1
Player Version#:

Chiming in that I’m also having this issue. Let me know if you find any resources to help

I found a solution going through this forum.

Install libidn2 and let me know if that worked for you as well.

pkg install libidn2

2 Likes

Yes, this fixed it! thanks. Built the Fresh Port over the pkg, but worked all the same.

Didn’t work in my case. After installing libidn2 I also forced the upgrade again and ensured permissions on the /config directory were correct. I can’t seem to find anything in the logs to indicate what the error is.

I had to also install p5-Locale-libintl to get it working. It seems like some people can get by with just libidn2, but I couldn’t.

1 Like

Yes, that worked. Thanks. Was there a specific log file where you were able to see startup errors and determine root cause?

Unfortunately I could not find any information in any logs.
Not that I know where to look.
I created a snapshot of the plex Jail and tried many different solutions I could come across on this forum and anywhere else.

2 Likes

But should pkg figure out dependencies during install or upgrade?

And I can confirm p5-Locale-libintl was installed by pkg along with libidn2

Trying to start the binary manually would indicate this type of issue! Logs not so much has PMS would not start.

installing libidn2 fixed this for me.

Thank you so much for posting this, I was going crazy!

I required both libidn2 and p5-Locale-libintl to get it going. Service started right up after packages were installed.

forgot to close this one, this was been long fixed and no longer requires installing any extra packages.