The infection is coming from your own system, not from plex.tv. There is nothing that can be done from the side of Plex.
MovieFan can you supply me with that procedure?
Plex Inc digital signature is shown in the two downloads I used to install inside properties.
@adamskoog said:
I think the more likely case here is a false positive by your malware software. The version you have has been on the site for 2 days and you are the only report that Iām aware of (Iām running it as well and have had no such problems). The errors you get at the end are due to the quarantine, Plex canāt run because files are missing.It wouldnāt be the first time Plex has been flagged as a false positive, likely wonāt be the last. Not impossible mind you, but it would be pretty crazy if no one else noticed in that time.
Before I say this, I want to first note that I agree this sounds like a false positive.
That being said, does Plex use multiple download servers? Is there any chance one of them is compromised? This happened to Handbrake a year ago, with one of their mirrors getting compromised. Itās certainly a different situation there, due to their distribution method (and their lack of digital signing of their install file). But worth a mention.
(Again I donāt suspect this here, but itās a plausible scenario for everything discussed, so I wanted to mention it)
@glenn_k9 said:
MovieFan can you supply me with that procedure?
Open up a windows PowerShell command box and type.
Get-FileHash āfull path to the file, including the filenameā
@āCafe Diemā said:
That being said, does Plex use multiple download servers?
Nope. We have 1 location.
Edit - To add a clarification. The download is only available from Plex.tv. We do run Plex.tv through CloudFlare, so technically there could be multiple serverās involved. PMS or any of our apps are not available officially from any other site.
Edit 2 - Oops. PMS and some clients are available from our partner app stores. Google Play, iOS, Amazon, Roku, NAS vendors. I should have just said we do not mirror the downloads available from Plex.tv anywhere else. If you find these from some random app store, these are unofficial.
@āMovieFan.Plexā said:
@āCafe Diemā said:
That being said, does Plex use multiple download servers?Nope. We have 1 location.
Thanks. I had a hunch this didnāt apply to Plex.
@cafe Diem After the answers from the MODS I just removed the server. If I re-install it will infect my system again. I simply cannot for the life of me understand why I am able to run installs for other apps but not this one. Iām going to head over to Malware-bytes but the false positive just doesnāt jive logically if my .exe file are impacted.
Download a trial version of Kaspersky and run a full deep scan on your computer.
I just scanned this, with Kaspersky, and came up with zero threats. If Kaspersky discovered Stuxnet⦠yeah⦠I hope you understand.