Plex Media Server not reading hard disk properly

[honestpuckAU]

Server Version#: 1.18.7.2457
Player Version#:N/A

I have Plex Media Server running on a Raspberry Pi 4.

I have two drives attached via a USB hub (to provide power). One is working fine.

The other can be read from the shell perfectly but Plex Media Server sees the drive but does not see and cannot read the folder on it containing the media when I use it for a library.

I have tried it formatted FAT32 and NTFS.

Any suggestions?

[ChuckPa]

Have you reviewed

Using EXT, NTFS, or other format drives (internal or external) on Linux

This document is of primary interest to anyone who has connected USB drives or has media on other internal drives but user plex can’t access it due to Linux’s default security mechanisms. WARNING: This procedure will not work for SNAP, Docker or other container mechanisms unless expressly handled within the confines of the container. This procedure is intended for use with the dpkg package. We will walk through the steps needed to add these external USB hard drives and internal hard drives…

[honestpuckAU]

Thank you, mounting it manually onto a mount point with the right permissions worked.