Plex not adding movies. "Unknown metadata type: folder" in logs

Plex Media Server Metadata & Adding Files
1

Server Version#: v1.18.6.2368-97add474d
Player Version#:.
OS: Ubuntu Server 18.04
PMS running as a docker container.

Hi,

I have 40 movies in separate folders under /movies/children/ on a Synology NAS. 36 of these adds just fine, but 4 are missing. The naming of the folders are correct and the permissions is the same as the other working folders. The console output shows “Unkown metadata type: folder” 4 times. These 4 titles are mainstream movies and I cant understand why they will not be added to the library. What is wrong here?

console folder_name

file_name
file_name733×58 2.49 KB

Plex Media Server Logs_2020-02-12_14-01-50.zip (893.8 KB)

2

Can you double check your permissions, the scanner log shows these lines:

Feb 12, 2020 14:01:31.178 [0x7f01b3015740] WARN - Error scanning directory, we'll skip and continue: boost::filesystem::directory_iterator::construct: Permission denied: "/Synology/Barnefilmer/Frozen (2013)"
Feb 12, 2020 14:01:31.178 [0x7f01b3015740] WARN - Error scanning directory, we'll skip and continue: boost::filesystem::directory_iterator::construct: Permission denied: "/Synology/Barnefilmer/Olafs Frozen Adventure (2017)"