Plex on Fire Stick stopped playing audio on WMV files

Server Version#: Plex Media Server v1.41.3.9314-a0bfb8370
Player Version#: Fire TV Stick 4K Max - Fire OS 7.6.8.5 (PS7685/4486)

Sometime between Friday and Monday my new Plex installation stopped playing the audio for my WMV formatted files. It worked just fine last week, as we watched a s05e06 show and looked forward to s05e07 tonight. However, when we started that one it didn’t play the audio, but played the video just fine. I retried the previous episode and it now played the video only as well. Other WMV files seemed to have similar problems, but the AVI and MP4 files I tried seemed to work just fine.

Not sure that I changed any settings (just added a couple additional libraries to my Media Server, and renamed a few as well, and added a bunch more videos, etc.

I’m running my Plex Media server on my Windows 10 system with the libraries all located on my NAS.

  • Plex Media Server v1.41.3.9314-a0bfb8370 - System manufacturer System Product Name x64-x64 - build: windows-x86_64 windows - GMT -05:00

The client is running on a Fire Stick that my kids got me for Christmas. :slight_smile:

I tried restarting the Windows computer but that didn’t seem to make a difference. The files all play just fine on my computer through Edge (URL = https://app.plex.tv/desktop/#!/ ).

(Since the NAS files are shared from my legacy Xbox setup to view the downloaded movies and TV shows, I’m reluctant to convert ALL my media to MP4 or AVI, at least at this point anyway, especially since I know they did play just fine last week.)

Thoughts?

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