Server Version#: 1.32.5.7349
Player Version#:9.27.0.2856 (5e0504f)
Hi everyone, I suspect this is a known issue as several other people have responded to my issue on Reddit but nobody has the answer…
For the last few months, I have been unable to play HEVC content on my CGTV through the Plex app. When I try to play the content an error message pops up saying “Error: Something went wrong”. However, I have been able to cast the same content to the CGTV from my phone without any problems.
My PMS is a Docker container on a separate Unraid NAS.
Here are some potentially relevant lines from the PMS logs.
Aug 01, 2023 19:28:54.179 [23160131402552] DEBUG - [Req#69045/Transcode] MDE: Robots (2023): Direct Play is disabled
Aug 01, 2023 19:28:54.179 [23160131402552] DEBUG - [Req#69045/Transcode] MDE: Robots (2023): media must be transcoded in order to use the hls protocol
Aug 01, 2023 19:28:54.179 [23160131402552] DEBUG - [Req#69045/Transcode] MDE: Robots (2023): no direct play video profile exists for http/mkv/hevc
Aug 01, 2023 19:28:54.179 [23160131402552] DEBUG - [Req#69045/Transcode] MDE: Robots (2023): no direct play video profile exists for http/mkv/hevc/aac
Aug 01, 2023 19:28:54.180 [23160131402552] DEBUG - [Req#69045/Transcode] MDE: Robots (2023): selected media 0 / 150060
Aug 01, 2023 19:28:54.180 [23160131402552] DEBUG - [Req#69045/Transcode] Streaming Resource: Reached Decision id=60581 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=150060 part=(id=150408 decision=transcode container=mpegts protocol=hls streams=(Video=(id=391395 decision=copy width=1920 height=800) Audio=(id=391396 decision=copy channels=6 rate=48000))))
Aug 01, 2023 19:28:54.181 [23160369920824] DEBUG - Completed: [192.168.1.49:34738] 200 GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=1&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=157248&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F60581&protocol=&session=8be3a5b15335b553-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (43 live) #69045 TLS GZIP 14ms 3628 bytes (pipelined: 7)
Aug 01, 2023 19:28:54.372 [23160054606648] DEBUG - [Req#69089/Transcode/jxdluqm9gma1iqn8hhddjkht/65e71753-adbe-4dc2-ba58-c6e3e1d23c7e] Transcoder segment range: 794 - 909 (909)
Aug 01, 2023 19:28:54.372 [23160058026808] DEBUG - [Req#69094/Transcode/jxdluqm9gma1iqn8hhddjkht/65e71753-adbe-4dc2-ba58-c6e3e1d23c7e] Transcoder segment range: 794 - 910 (909)
Aug 01, 2023 19:28:54.377 [23160102669112] DEBUG - Request: [192.168.1.49:34738 (Subnet)] GET /video/:/transcode/universal/start.m3u8?audioBoost=100&autoAdjustQuality=1&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=157248&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F60581&protocol=hls&session=8be3a5b15335b553-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (43 live) #69092 TLS GZIP Signed-in Token (randommonth) (Chromecast Google TV)
Aug 01, 2023 19:28:54.377 [23160102669112] DEBUG - [Req#69092/Transcode] Found session GUID of 8be3a5b15335b553-com-plexapp-android in session start.
Aug 01, 2023 19:28:54.377 [23160102669112] DEBUG - [Req#69092/Transcode] TranscodeUniversalRequest: adapting profile with augmentation data: add-limitation(scope=videoCodec&scopeName=h264&type=upperBound&name=video.level&value=51)+add-limitation(scope=videoCodec&scopeName=&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=notMatch&name=video.DOVIProfile&value=5)+add-limitation(scope=videoAudioCodec&scopeName=aac&type=upperBound&name=audio.channels&value=8&replace=true)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=mp3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=dca)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=opus)+add-limitation(scope=videoCodec&scopeName=&type=NotMatch&name=video.anamorphic&value=999&replace=true)+add-transcode-target(type=subtitleProfile&context=streaming&protocol=http&container=mkv&subtitleCodec=srt)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=mpeg2video)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoCodec&scopeName=hevc&type=Match&name=video.profile&list=main|main 10)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|smpte240m|smpte170m|bt470bg|bt2020-10&isRequired=false)
Aug 01, 2023 19:28:54.378 [23160102669112] DEBUG - [Req#69092/Transcode] TranscodeUniversalRequest: using augmented profile Android
Aug 01, 2023 19:28:54.378 [23160102669112] DEBUG - [Req#69092/Transcode] Downloading document http://127.0.0.1:32400/library/metadata/60581?checkFiles=1&includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=8be3a5b15335b553-com-plexapp-android
Aug 01, 2023 19:28:54.406 [23160193919800] DEBUG - [Req#69086/Transcode/4f5d43c1531c3f91-com-plexapp-android/cb3b2e56-ac0e-4fcb-8bb4-62815b159a17] Session 4f5d43c1531c3f91-com-plexapp-android (3) is unthrottling
Aug 01, 2023 19:28:54.406 [23160072719160] DEBUG - [Req#69099/Transcode/4f5d43c1531c3f91-com-plexapp-android/cb3b2e56-ac0e-4fcb-8bb4-62815b159a17] Throttle - Getting back to work.
Aug 01, 2023 19:28:54.407 [23160102669112] DEBUG - [Req#69092/Transcode/Req#69098] We’re going to try to auto-select an audio stream for account 1.
Aug 01, 2023 19:28:54.407 [23160102669112] DEBUG - [Req#69092/Transcode/Req#69098] Selecting best audio stream for part ID 150408 (language: )
Aug 01, 2023 19:28:54.407 [23160102669112] DEBUG - [Req#69092/Transcode/Req#69098] We’re going to try to auto-select a subtitle.
Aug 01, 2023 19:28:54.407 [23160102669112] DEBUG - [Req#69092/Transcode/Req#69098] Audio Stream: 391396, Subtitle Stream: -1
Aug 01, 2023 19:28:54.409 [23160102669112] DEBUG - [Req#69092/Transcode] Found session GUID of 8be3a5b15335b553-com-plexapp-android in session start.
Aug 01, 2023 19:28:54.409 [23160102669112] DEBUG - [Req#69092/Transcode] Using session GUID 8be3a5b15335b553-com-plexapp-android for new transcode session.
Aug 01, 2023 19:28:54.409 [23160102669112] DEBUG - [Req#69092/Transcode] Cleaning directory for session 8be3a5b15335b553-com-plexapp-android ()
Aug 01, 2023 19:28:54.411 [23160369920824] DEBUG - Completed: [192.168.1.49:34738] 200 GET /video/:/transcode/universal/start.m3u8?audioBoost=100&autoAdjustQuality=1&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=157248&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F60581&protocol=hls&session=8be3a5b15335b553-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (43 live) #69092 TLS GZIP 34ms 527 bytes (pipelined: 8)
Aug 01, 2023 19:28:54.423 [23160060136248] DEBUG - Request: [192.168.1.49:34738 (Subnet)] GET /video/:/transcode/universal/session/8be3a5b15335b553-com-plexapp-android/base/index.m3u8 (43 live) #6909c TLS GZIP Signed-in
Aug 01, 2023 19:28:54.424 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android] Starting a transcode session 8be3a5b15335b553-com-plexapp-android at offset -1.0 (state=3)
Aug 01, 2023 19:28:54.427 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android] TPU: hardware transcoding: enabled, but no hardware decode accelerator found
Aug 01, 2023 19:28:54.428 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android] [Universal] Using local file path instead of URL: /media/Movies/Robots (2023)/Robots (2023) {imdb-tt12579470} [WEBDL-1080p][AAC 6.0][h265]-KHEZU.mkv
Aug 01, 2023 19:28:54.428 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android] TPU: hardware transcoding: final decoder: , final encoder:
Aug 01, 2023 19:28:54.429 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS=‘/config/Plex\ Media\ Server/Codecs/8217c1c-4578-linux-x86_64/’ X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx “/usr/lib/plexmediaserver/Plex Transcoder” -codec:0 hevc -noaccurate_seek -analyzeduration 20000000 -probesize 20000000 -i “/media/Movies/Robots (2023)/Robots (2023) {imdb-tt12579470} [WEBDL-1080p][AAC 6.0][h265]-KHEZU.mkv” -map 0:0 -codec:0 copy -map 0:1 -metadata:s:1 language=eng -codec:1 copy -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 10 -segment_start_number 0 -segment_copyts 1 -segment_time_delta 0.0625 -segment_list “http://127.0.0.1:32400/video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/manifest?X-Plex-Http-Pipeline=infinite” -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 “media-%05d.ts” -start_at_zero -copyts -vsync cfr -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress
Aug 01, 2023 19:28:54.429 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android/JobRunner] In directory: “/config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-8be3a5b15335b553-com-plexapp-android-00587950-ed11-4383-a2a6-9784f0f221df”
Aug 01, 2023 19:28:54.430 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android/JobRunner] Jobs: Starting child process with pid 26757
Aug 01, 2023 19:28:54.442 [23160125074232] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=startup (44 live) #69095 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.442 [23160369920824] DEBUG - Completed: [127.0.0.1:48926] 204 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=startup (44 live) #69095 0ms 203 bytes (pipelined: 1) (range: bytes=0-)
Aug 01, 2023 19:28:54.480 [23160129293112] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=startup (44 live) #6909e Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.480 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 204 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=startup (44 live) #6909e 0ms 203 bytes (pipelined: 2) (range: bytes=0-)
Aug 01, 2023 19:28:54.481 [23160070609720] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=opening (44 live) #6909f Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.481 [23160369920824] DEBUG - Completed: [127.0.0.1:48926] 204 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=opening (44 live) #6909f 0ms 203 bytes (pipelined: 3) (range: bytes=0-)
Aug 01, 2023 19:28:54.484 [23160127183672] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=opened (44 live) #690a0 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.485 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 204 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?status=opened (44 live) #690a0 0ms 203 bytes (pipelined: 4) (range: bytes=0-)
Aug 01, 2023 19:28:54.485 [23160218606392] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/stream?index=0&id=0&codec=hevc&type=video (44 live) #690a1 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.485 [23160369920824] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/stream?index=0&id=0&codec=hevc&type=video (44 live) #690a1 0ms 195 bytes (pipelined: 5) (range: bytes=0-)
Aug 01, 2023 19:28:54.490 [23160075291448] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/stream?index=1&id=0&codec=aac&type=audio&profile=LC (44 live) #690a2 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.491 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/stream?index=1&id=0&codec=aac&type=audio&profile=LC (44 live) #690a2 0ms 195 bytes (pipelined: 6) (range: bytes=0-)
Aug 01, 2023 19:28:54.491 [23160131402552] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=0&id=0&codec=hevc&type=video&profile=Main&width=1920&height=800&interlaced=0&sar=1:1&level=120&frameRate=23.976&disp_default=1&disp_original=1 (44 live) #690a3 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.491 [23160369920824] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=0&id=0&codec=hevc&type=video&profile=Main&width=1920&height=800&interlaced=0&sar=1:1&level=120&frameRate=23.976&disp_default=1&disp_original=1 (44 live) #690a3 0ms 195 bytes (pipelined: 7) (range: bytes=0-)
Aug 01, 2023 19:28:54.491 [23160122964792] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=1&id=0&codec=aac&type=audio&profile=LC&language=eng&channels=6&layout=6%20channels&sampleRate=48000&disp_default=1&disp_original=1 (44 live) #690a4 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.491 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=1&id=0&codec=aac&type=audio&profile=LC&language=eng&channels=6&layout=6%20channels&sampleRate=48000&disp_default=1&disp_original=1 (44 live) #690a4 0ms 195 bytes (pipelined: 8) (range: bytes=0-)
Aug 01, 2023 19:28:54.492 [23160054606648] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=2&id=0&codec=subrip&type=subtitle&language=eng (44 live) #690a5 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.492 [23160369920824] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=2&id=0&codec=subrip&type=subtitle&language=eng (44 live) #690a5 0ms 195 bytes (pipelined: 9) (range: bytes=0-)
Aug 01, 2023 19:28:54.492 [23160058026808] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=3&id=0&codec=subrip&type=subtitle&language=eng&disp_original=1&disp_hearing_impaired=1 (44 live) #690a6 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.492 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=3&id=0&codec=subrip&type=subtitle&language=eng&disp_original=1&disp_hearing_impaired=1 (44 live) #690a6 0ms 195 bytes (pipelined: 10) (range: bytes=0-)
Aug 01, 2023 19:28:54.492 [23160193919800] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=4&id=0&codec=subrip&type=subtitle&language=spa&disp_default=1 (44 live) #690a7 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.492 [23160369920824] DEBUG - Completed: [127.0.0.1:48926] 200 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress/streamDetail?index=4&id=0&codec=subrip&type=subtitle&language=spa&disp_default=1 (44 live) #690a7 0ms 195 bytes (pipelined: 11) (range: bytes=0-)
Aug 01, 2023 19:28:54.493 [23160072719160] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?duration=5584.412000 (44 live) #690a8 Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.493 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android] Started session successfully: 8be3a5b15335b553-com-plexapp-android
Aug 01, 2023 19:28:54.493 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 204 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?duration=5584.412000 (44 live) #690a8 0ms 203 bytes (pipelined: 12) (range: bytes=0-)
Aug 01, 2023 19:28:54.493 [23160060136248] DEBUG - [Req#6909c/Transcode/8be3a5b15335b553-com-plexapp-android] HLS: Building an M3U8 for 5585 total seconds with 10 seconds/segment, target duration of 10.
Aug 01, 2023 19:28:54.495 [23160102669112] DEBUG - Request: [127.0.0.1:48926 (Loopback)] PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?width=1920&height=800 (44 live) #690aa Signed-in Token (randommonth) (range: bytes=0-)
Aug 01, 2023 19:28:54.495 [23160372030264] DEBUG - Completed: [192.168.1.49:34738] 200 GET /video/:/transcode/universal/session/8be3a5b15335b553-com-plexapp-android/base/index.m3u8 (44 live) #6909c TLS GZIP 71ms 1773 bytes (pipelined: 9)
Aug 01, 2023 19:28:54.496 [23160372030264] DEBUG - Completed: [127.0.0.1:48926] 206 PUT /video/:/transcode/session/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df/progress?width=1920&height=800 (44 live) #690aa 1ms 355 bytes (pipelined: 13) (range: bytes=0-)
Aug 01, 2023 19:28:54.498 [23160129293112] DEBUG - [Req#6909d/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 0 (-1)
Aug 01, 2023 19:28:54.505 [23160070609720] DEBUG - Request: [192.168.1.113:56298 (Subnet)] GET /status/sessions (44 live) #68fe8 TLS GZIP Signed-in Token (randommonth) (Firefox)
Aug 01, 2023 19:28:54.505 [23160070609720] DEBUG - [Req#68fe8] [Now] Adding 6 sessions.
Aug 01, 2023 19:28:54.510 [23160369920824] DEBUG - Completed: [192.168.1.113:56298] 200 GET /status/sessions (44 live) #68fe8 TLS GZIP 5ms 13884 bytes (pipelined: 2)
Aug 01, 2023 19:28:54.526 [23160127183672] DEBUG - [Req#690b3/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 0 (0)
Aug 01, 2023 19:28:54.527 [23160218606392] DEBUG - [Req#690b6/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 1 (0)
Aug 01, 2023 19:28:54.530 [23160236469048] DEBUG - [Req#6036d/Transcode] Streaming Resource: Estimated bandwidth for 4f5d43c1531c3f91-com-plexapp-android to be 0kbps over 12.21s
Aug 01, 2023 19:28:54.551 [23160075291448] DEBUG - [Req#690b7/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 1 (1)
Aug 01, 2023 19:28:54.552 [23160131402552] DEBUG - [Req#690ba/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 2 (1)
Aug 01, 2023 19:28:54.562 [23160122964792] DEBUG - [Req#690bb/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 2 (2)
Aug 01, 2023 19:28:54.563 [23160054606648] DEBUG - [Req#690be/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 3 (2)
Aug 01, 2023 19:28:54.574 [23160058026808] DEBUG - [Req#690bf/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 3 (3)
Aug 01, 2023 19:28:54.574 [23160193919800] DEBUG - [Req#690c2/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 4 (3)
Aug 01, 2023 19:28:54.592 [23160072719160] DEBUG - [Req#690c3/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 4 (4)
Aug 01, 2023 19:28:54.593 [23160060136248] DEBUG - [Req#690c6/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 5 (4)
Aug 01, 2023 19:28:54.594 [23160102669112] DEBUG - Request: [59.102.110.185:49762 (WAN)] GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/1/5226.m4s (44 live) #69055 TLS GZIP Signed-in
Aug 01, 2023 19:28:54.594 [23160102669112] DEBUG - [Req#69055/Transcode/afnsgoknh3i6s2t81wej67fp] Asked for segment 5226 from session.
Aug 01, 2023 19:28:54.594 [23160102669112] DEBUG - [Req#69055/Transcode/afnsgoknh3i6s2t81wej67fp] Returning segment 5226 from session
Aug 01, 2023 19:28:54.595 [23160102669112] DEBUG - Content-Length of /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/init-stream1.m4s,/config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/chunk-stream1-05227.m4s is 33485 (of total: 33485).
Aug 01, 2023 19:28:54.597 [23160369920824] DEBUG - Completed: [59.102.110.185:49762] 200 GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/1/5226.m4s (44 live) #69055 TLS GZIP 3ms 33485 bytes (pipelined: 3359)
Aug 01, 2023 19:28:54.610 [23160125074232] DEBUG - Request: [192.168.1.49:34738 (Subnet)] GET /video/:/transcode/universal/session/8be3a5b15335b553-com-plexapp-android/base/00000.ts (44 live) #690b0 TLS Signed-in
Aug 01, 2023 19:28:54.610 [23160125074232] DEBUG - [Req#690b0/Transcode/8be3a5b15335b553-com-plexapp-android] Asked for segment 0 from session.
Aug 01, 2023 19:28:54.610 [23160125074232] DEBUG - [Req#690b0/Transcode/8be3a5b15335b553-com-plexapp-android] Returning segment 0 from session
Aug 01, 2023 19:28:54.611 [23160125074232] DEBUG - Content-Length of /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-8be3a5b15335b553-com-plexapp-android-00587950-ed11-4383-a2a6-9784f0f221df/media-00000.ts is 2739724 (of total: 2739724).
Aug 01, 2023 19:28:54.631 [23160070609720] DEBUG - Request: [59.102.110.185:49789 (WAN)] GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/0/5226.m4s (44 live) #69076 TLS GZIP Signed-in
Aug 01, 2023 19:28:54.632 [23160070609720] DEBUG - [Req#69076/Transcode/afnsgoknh3i6s2t81wej67fp] Asked for segment 5226 from session.
Aug 01, 2023 19:28:54.632 [23160070609720] DEBUG - [Req#69076/Transcode/afnsgoknh3i6s2t81wej67fp] Returning segment 5226 from session
Aug 01, 2023 19:28:54.634 [23160070609720] DEBUG - Content-Length of /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/init-stream0.m4s,/config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/chunk-stream0-05227.m4s is 885162 (of total: 885162).
Aug 01, 2023 19:28:54.634 [23160218606392] DEBUG - [Req#690c7/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 5 (5)
Aug 01, 2023 19:28:54.635 [23160127183672] DEBUG - [Req#690cc/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 6 (5)
Aug 01, 2023 19:28:54.638 [23160369920824] DEBUG - Completed: [59.102.110.185:49789] 200 GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/0/5226.m4s (44 live) #69076 TLS GZIP 6ms 885162 bytes (pipelined: 1927)
Aug 01, 2023 19:28:54.657 [23160131402552] DEBUG - [Req#690cd/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 6 (6)
Aug 01, 2023 19:28:54.658 [23160075291448] DEBUG - [Req#690d1/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 7 (6)
Aug 01, 2023 19:28:54.677 [23160369920824] DEBUG - Completed: [192.168.1.49:34738] 200 GET /video/:/transcode/universal/session/8be3a5b15335b553-com-plexapp-android/base/00000.ts (44 live) #690b0 TLS 67ms 2739724 bytes (pipelined: 10)
Aug 01, 2023 19:28:54.677 [23160369920824] DEBUG - Removed transcode data consumer, active count 1 => 0
Aug 01, 2023 19:28:54.684 [23160122964792] DEBUG - [Req#690d2/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 7 (7)
Aug 01, 2023 19:28:54.685 [23160054606648] DEBUG - [Req#690d6/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 8 (7)
Aug 01, 2023 19:28:54.701 [23160058026808] DEBUG - [Req#690d7/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 8 (8)
Aug 01, 2023 19:28:54.702 [23160193919800] DEBUG - [Req#690da/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 9 (8)
Aug 01, 2023 19:28:54.729 [23160072719160] DEBUG - [Req#690db/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 9 (9)
Aug 01, 2023 19:28:54.730 [23160102669112] DEBUG - [Req#690df/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 10 (9)
Aug 01, 2023 19:28:54.760 [23160125074232] DEBUG - [Req#690e0/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 10 (10)
Aug 01, 2023 19:28:54.761 [23160129293112] DEBUG - [Req#690e3/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 11 (10)
Aug 01, 2023 19:28:54.771 [23160127183672] DEBUG - Request: [101.186.149.146:39600 (WAN)] GET /video/:/transcode/universal/session/jxdluqm9gma1iqn8hhddjkht/base/00849.ts (44 live) #6903f TLS Signed-in (range: bytes=0-)
Aug 01, 2023 19:28:54.772 [23160127183672] DEBUG - [Req#6903f/Transcode/jxdluqm9gma1iqn8hhddjkht] Asked for segment 849 from session.
Aug 01, 2023 19:28:54.772 [23160127183672] DEBUG - [Req#6903f/Transcode/jxdluqm9gma1iqn8hhddjkht] Returning segment 849 from session
Aug 01, 2023 19:28:54.773 [23160127183672] DEBUG - Content-Length of /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-jxdluqm9gma1iqn8hhddjkht-65e71753-adbe-4dc2-ba58-c6e3e1d23c7e/media-00849.ts is 1096980 (of total: 1096980).
Aug 01, 2023 19:28:54.785 [23160218606392] DEBUG - [Req#690e4/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 11 (11)
Aug 01, 2023 19:28:54.786 [23160070609720] DEBUG - [Req#690e7/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 12 (11)
Aug 01, 2023 19:28:54.814 [23160131402552] DEBUG - [Req#690e8/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 12 (12)
Aug 01, 2023 19:28:54.815 [23160075291448] DEBUG - [Req#690eb/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 13 (12)
Aug 01, 2023 19:28:54.838 [23160054606648] DEBUG - [Req#690ec/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 13 (13)
Aug 01, 2023 19:28:54.839 [23160058026808] DEBUG - [Req#690f0/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 14 (13)
Aug 01, 2023 19:28:54.865 [23160060136248] DEBUG - [Req#690f1/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 14 (14)
Aug 01, 2023 19:28:54.866 [23160072719160] DEBUG - [Req#690f5/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 15 (14)
Aug 01, 2023 19:28:54.896 [23160102669112] DEBUG - [Req#690f6/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 15 (15)
Aug 01, 2023 19:28:54.897 [23160125074232] DEBUG - [Req#690f9/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 16 (15)
Aug 01, 2023 19:28:54.925 [23160129293112] DEBUG - [Req#690fa/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 16 (16)
Aug 01, 2023 19:28:54.927 [23160127183672] DEBUG - [Req#690fd/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 17 (16)
Aug 01, 2023 19:28:54.957 [23160070609720] DEBUG - [Req#690fe/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 17 (17)
Aug 01, 2023 19:28:54.958 [23160218606392] DEBUG - [Req#69101/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 18 (17)
Aug 01, 2023 19:28:54.981 [23160369920824] DEBUG - Completed: [101.186.149.146:39600] 206 GET /video/:/transcode/universal/session/jxdluqm9gma1iqn8hhddjkht/base/00849.ts (45 live) #6903f TLS 209ms 1096980 bytes (pipelined: 21) (range: bytes=0-)
Aug 01, 2023 19:28:54.982 [23160369920824] DEBUG - Removed transcode data consumer, active count 1 => 0
Aug 01, 2023 19:28:54.982 [23160075291448] DEBUG - [Req#69102/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 18 (18)
Aug 01, 2023 19:28:54.983 [23160131402552] DEBUG - [Req#69105/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Transcoder segment range: 0 - 19 (18)
Aug 01, 2023 19:28:54.997 [23160122964792] DEBUG - [Req#690b2/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Session 8be3a5b15335b553-com-plexapp-android (3) is throttling
Aug 01, 2023 19:28:54.997 [23160054606648] DEBUG - [Req#6910a/Transcode/8be3a5b15335b553-com-plexapp-android/00587950-ed11-4383-a2a6-9784f0f221df] Throttle - Going into sloth mode.
Aug 01, 2023 19:28:55.236 [23160072719160] DEBUG - [Req#69107/Transcode/4f5d43c1531c3f91-com-plexapp-android/cb3b2e56-ac0e-4fcb-8bb4-62815b159a17] Transcoder segment range: 938 - 1287 (1287)
Aug 01, 2023 19:28:55.237 [23160060136248] DEBUG - [Req#6910f/Transcode/4f5d43c1531c3f91-com-plexapp-android/cb3b2e56-ac0e-4fcb-8bb4-62815b159a17] Transcoder segment range: 938 - 1288 (1287)
Aug 01, 2023 19:28:55.326 [23160125074232] DEBUG - [Req#690ef/Transcode/4f5d43c1531c3f91-com-plexapp-android/cb3b2e56-ac0e-4fcb-8bb4-62815b159a17] Session 4f5d43c1531c3f91-com-plexapp-android (3) is throttling
Aug 01, 2023 19:28:55.327 [23160102669112] DEBUG - [Req#69113/Transcode/4f5d43c1531c3f91-com-plexapp-android/cb3b2e56-ac0e-4fcb-8bb4-62815b159a17] Throttle - Going into sloth mode.
Aug 01, 2023 19:28:55.614 [23160218606392] DEBUG - Request: [59.102.110.185:49789 (WAN)] GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/0/5227.m4s (43 live) #690d0 TLS GZIP Signed-in
Aug 01, 2023 19:28:55.614 [23160218606392] DEBUG - [Req#690d0/Transcode/afnsgoknh3i6s2t81wej67fp] Asked for segment 5227 from session.
Aug 01, 2023 19:28:55.614 [23160218606392] DEBUG - [Req#690d0/Transcode/afnsgoknh3i6s2t81wej67fp] Returning segment 5227 from session
Aug 01, 2023 19:28:55.616 [23160218606392] DEBUG - Content-Length of /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/init-stream0.m4s,/config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/chunk-stream0-05228.m4s is 1009438 (of total: 1009438).
Aug 01, 2023 19:28:55.622 [23160369920824] DEBUG - Completed: [59.102.110.185:49789] 200 GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/0/5227.m4s (43 live) #690d0 TLS GZIP 7ms 1009438 bytes (pipelined: 1928)
Aug 01, 2023 19:28:55.649 [23160070609720] DEBUG - Request: [59.102.110.185:49762 (WAN)] GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/1/5227.m4s (43 live) #690ca TLS GZIP Signed-in
Aug 01, 2023 19:28:55.649 [23160070609720] DEBUG - [Req#690ca/Transcode/afnsgoknh3i6s2t81wej67fp] Asked for segment 5227 from session.
Aug 01, 2023 19:28:55.649 [23160070609720] DEBUG - [Req#690ca/Transcode/afnsgoknh3i6s2t81wej67fp] Returning segment 5227 from session
Aug 01, 2023 19:28:55.651 [23160070609720] DEBUG - Content-Length of /config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/init-stream1.m4s,/config/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-afnsgoknh3i6s2t81wej67fp-3d36685c-d259-4fa3-a73e-f0162346985f/chunk-stream1-05228.m4s is 33229 (of total: 33229).
Aug 01, 2023 19:28:55.653 [23160372030264] DEBUG - Completed: [59.102.110.185:49762] 200 GET /video/:/transcode/universal/session/afnsgoknh3i6s2t81wej67fp/1/5227.m4s (43 live) #690ca TLS GZIP 4ms 33229 bytes (pipelined: 3360)
