Plex refuses to allow a particular artist to exist in library, always retags it as Various Artists

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I have an artist in my music library (Mind.in.a.Box) that Plex refuses to recognize as an artist and instead forces all their albums into the Various Artists artist tag. The albums are all receiving accurate information from online metadata otherwise; the albums have the right art and the correct reviews and all that. If I try to retag the artist in Plex it instantly switches back to Various Artists, and unmatching, rematching, refreshing metadata do nothing. The mp3s are all tagged properly, the filenames are fine and the folder structure is correct for Plex’s needs. No other artist in my collection has this issue. I’ve tried renaming the files, the folders and changing the tags externally but to no avail. What gives?

Can you provide a screenshot of your tagging tool showing these tags:

  • Album Title
  • Album Artist
  • Track Title
  • Artist (artist of each individual track)
  • Track Number
  • Disc Number

What is the path that the library is pointing to?

A screenshot of the folder structure under that path would also be helpful.

Is Plex configured to prefer the local metadata? If so, this How-To talks about some of the needs and caveats of that option:

[HowTo] Configure Plex to use embedded metadata (music)

Here you go. I’m fairly confident I have everything set up the way Plex likes for my local metadata.



plex mind in a box path

Regarding the path, it was previously in the folder Mind.in.a.box (with the periods) but I tried removing them just in case and still no luck.

This is a very strange issue to me, I’ve changed other album’s artists without issue in the past. For example, I find that Plex likes to tag splits as belonging to only one of the artists involved, so I’ll have to create ā€œArtist A / Artist Bā€ artist tags for them and that always works fine. I’ve also been able to change the Plex tags on other Various Artists albums to be one (or several) other artist(s) without it instantly reverting my change. This is the only artist I’ve ever had an issue with.

I mocked up a couple of albums (took tracks from albums in my library and tagged them as if they were Dreamweb and Lost Alone). Plex identifies them correctly for me, so I don’t see anything obvious in your tags that should cause a problem.

I can’t tell if you have all the MIAB albums in a single folder, or if they are in album subfolders and MP3Tag is just showing them recursively. Plex recommends albums in subfolders, but I tried both ways and Plex correctly ID’ed the albums in either case.

When I asked about the path, I was referring to the ā€œAdd Foldersā€ tab of the ā€œEdit Libraryā€ dialog. I presume it’s pointing at E:\Media\Music which would be correct.

One non-obvious thing I would try is making sure there are no hidden characters or extra spaces in the Artist, Album Artist, and Album fields. If some tracks have Mind.In.A.Box and some have _Mind.In.A.Box (where ā€˜_’ is a space or some other hidden character), that may throw Plex off.

In my experience library organization problems can cause an artist with perfect file structure and tags to appear under Various Artists when it should not. So, ā€œMind.in.a.Boxā€ itself may be a red herring, with the root cause elsewhere.

As far as I can tell the only way out of this pickle is to give Plex exactly what it wants when it comes to folder structure, file names, and tags… In the entire library. You can cut corners and it might work, but it might not. Even if it works today, problems can show up later.

Make sure every Artist is in their own folder. Make sure that each Album for that Artist is in its own folder, and make darn sure that the Album Artist tag is consistent… It should be the same artist as at the folder level, for all albums.

If what I saw was not just coincidence, this is especially important for the Various Artists artist folder. I think that it is a mix of artist names and ā€œVarious Artistsā€ in the Album Artist tag, within the Various Artists folder, that is the cause of this problem.

As @beckfield pointed out, subtle text differences can cause problems. So, I would use a tool like mp3tag and forcibly rewrite key tags like Album Artist, even if they look right.

Yeah, if you have been only loosely following the rules, this might mean a substantial re-organization of your library. It did for me. And I also found re-scanning a library with major changes to be somewhat unreliable… I got better results by doing a Mega Plex Dance, deleting and rebuilding the entire library every time I did a major organizational change. (Turn off Sonic Analysis etc until the basics all show up 100% correctly.)

But with that work done, and following the rules with each new addition, it has been smooth sailing for a long time now.

Good luck!

I decided to try this too. I grabbed a completely different album from my collection, retagged it and changed the filenames, scanned it back into Plex and it’s still showing as Various Artists and I remain unable to change that artist name to anything else. Weird.

My file structure is Music/Artist/Album with the files as ## - Title, so that checks out with Plex’s requirements.

I can confirm all my VA releases are tagged appropriately with regards to the Album Artist field. I use MusicBee on my PC for all my at home listening and it will organize things incorrectly if the Album Artist tag isn’t absolutely correct every time.

I deleted and retyped the artist and album artist fields but they were apparently correct the first time. I’ve run into this problem in the past (particularly with European metal albums) but it doesn’t seem to be the issue here.

I gave this a shot but no luck either.

I’m wondering if maybe I displeased the gods of Plex here and earned myself a lesser curse!

I just noticed that MusicBrainz has this artist’s name in all lower case mind.in.a.box. This is very unlikely to be the issue (I did my test with Mind.In.A.Box), but it might be worth changing your artist to match that, just to eliminate any potential problem.

Any browser extensions that might be interfering? Have you tried running your browser in safe (add-ons disabled) mode? I realize this is unlikely since it’s only happening to one artist, but I’m running out of ideas.

You’ll be needing a live wombat and the tailfeather from an Orc, in this case.

I wouldn’t have thought to check/try this, but unfortunately no luck here either.

No changes here either.

However, I did make an interesting discovery. When I tried to change the Various Artists name again in Plex I noticed it was showing me two options in the dropdown: Various Artists (this artist) and a second Various Artists. Clicking on Various Artists on any other VA album in my collection brings up all my VA albums except for the mind.in.a.box ones (and one other VA), and clicking on the Various Artists artist link on the mind.in.a.box only brings up their albums and a metal compilation. Hm.

Has that ā€œmetal compilationā€ album been there for a while? It probably belongs with the rest of your VA albums. I’d suggest moving the MIAB folder out of ā€œMusicā€ temporarily, re-scanning the library, merging the two ā€œVarious Artistā€ artists, then moving the MIAB folder back into ā€œMusicā€ and scanning again.

Man, this is a pickle. Thanks for the detailed reporting.

Have you tried making another music library and adding only a copy of the Mind.In.A.Box albums?

If that works, it suggests that the problem lies with things outside Mind.In.A.Box. I would then add a copy of my Various Artists folder and see if that blows it up. And if that worked… I might add copies of the other files, a chunk at a time, to see if any addition blew it up. That would at least narrow it down.

If a library with only Mind.In.A.Box does not work as expected, then I guess it’s something weird about that band’s files/tags.

But I tell ya, I feel like the way Plex makes these decisions is not always reproducible. My own experiences have been pretty weird too.

Edit to add: I guess I would also try using MusicBrainz ID tags to see if I could fix the library that way. I mean, the name lookup SHOULD work but if it isn’t…

Provided Plex doesn’t decide to change things itself later on, this actually did the trick! Thanks for the help, both @beckfield and @BanzaiInstitute. I never would have figured this one out without your assistance (and persistence).

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Great catch @beckfield !

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