Plex security notice looks _just_ like a phishing attack

I don’t know if it’s easy to contact whoever controls this - but the “Action Required” email we just received contains links that look like https://plex.tv/reset but the actual URL is more like https://links.plex.tv/s/c/long-string-of-identifiers - this lowers my confidence immediately in this being a real alert. It meets all the hallmarks of a phishing attack - an urgent request, a “click here now or you’ll be hacked!” link, where the link is to a long unidentified redirect that could easily be something untrustworthy.

(I know this one is legitimate - that’s why I came to the forums! But this is a poor practice from Plex, it is much better not to encourage users to just click on URLs in emails, especially when the link text doesn’t match the link target)

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Wow, yeah, just noticed that after you pointed it out. That is one LONG ugly link. The base domain is still plex.tv, but it’s freaky.

I bet they are using email newsletter identifiers to figure out who is actually resetting their emails based on the email.

Thanks for reporting. I’ll let folks know. I think they must have forgotten to turn off the Google Analytics stuff that is appended to URLs in regular emails.

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2 posts were split to a new topic: Can’t connect to library after resetting password

Oh awesome it was legit. I thought it was a phishing attempt but changed my passwords anyway

is this real?

No, that is fake. Send me your plex username and password via private message and I will get it taken care of for you. /s

ETA - please do not do this.

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ah thanks a brazillion.

sending mothers maiden name too in case you need to reset my pw.

I know the above two comments are jokes, but just saying for those who don’t get jokes, it is real, don’t give out your password to people.

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