Plex seems to transcode when downloading/syncing media to my phone

Server Version#: 1.22.2.4282
Player Version#: 8.15.2.24006

For media that can be direct played, why am I having my server transcode when I try to download / sync media files at original quality? This seems fundamentally broken. I’d expect it to just download the mkv or at best remux it into something that it likes better.

Mobile downloads is an old feature and does not take into account a devices capabilities. We are making changes to this but do not have anything to share at this time.

just my 2c, it shouldn’t be called original then, makes it appear as if no transcoding happens

The quality settings, just like when streaming, refer to the bitrate of the stream. It does not refer to the “original” file format.

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