Plex Server Causing Kernel Panic on Load

Hello,

Until today my PMS has been working fine. Then during a random library update it froze, kernel panic I now know, and I haven’t been able to get it to load since. I have completely wiped and installed fresh versions and still it crashes once it loads and then tries to connect to plex web. I ran verbose mode and the kernel panic listed a type 14=page fault with the BSD process corresponding being “Plex Tuner Serv”. I do not have a Plex Pass so I do not use the DVR or Tuner features. As I stated this only started today and after the crash I cannot even get a fresh install to run without a kernel panic, but without PMS running everything loads fine. Any help with this would be much appreciated.

Thanks

Yosemite 10.10.5
3.41 GHz Intel Core i7
16 GB RAM
Intel HD Graphics 3000 512 MB

I am having the same kernel panic and crash. Hopefully someone has a good solution.

Tue Aug 28 18:21:23 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff802e7fe085): Kernel trap at 0xffffff802e59005b, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8153fb8600, CR3: 0x00000001c3b2f129, CR4: 0x00000000000626e0
RAX: 0xffffff8153fb8600, RBX: 0x00000000fffffff4, RCX: 0x0000000000000001, RDX: 0x0000000000000008
RSP: 0xffffff921e74bcc8, RBP: 0xffffff921e74bdd0, RSI: 0xffffff921e74bd20, RDI: 0xffffff8153fb8600
R8: 0x000000000000ffff, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffff802efd1a50
R12: 0x60c7f8d73b24008b, R13: 0xffffff805b866914, R14: 0xffffff8053fb85d8, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff802e59005b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8153fb8600, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1

Backtrace (CPU 0), Frame : Return Address
0xffffff921e74b950 : 0xffffff802e6e850c
0xffffff921e74b9d0 : 0xffffff802e7fe085
0xffffff921e74bbb0 : 0xffffff802e699543
0xffffff921e74bbd0 : 0xffffff802e59005b
0xffffff921e74bdd0 : 0xffffff802e6ed78c
0xffffff921e74be30 : 0xffffff802e6c9f81
0xffffff921e74be80 : 0xffffff802e6de747
0xffffff921e74bf10 : 0xffffff802e7e97c8
0xffffff921e74bfb0 : 0xffffff802e699d56

BSD process name corresponding to current thread: Plex Tuner Servi

On a properly running system, a user-land process is incapable of causing a kernel panic. A kernel panic is indicative of a buggy kernel, a buggy driver, faulty hardware, or a combination therein.

Also, a page fault is a completely normal aspect of virtual memory which all modern OSs use. If a kernel fails to resolve that fault, the problem lies in the kernel, not the process that was running. If the process were at fault, the kernel would simply kill that process and move on, not panic.

I would looking at this support page from apple and or your Ram.

Thanks, but it was not the ram. The problem only occurred when plex was added to load on start up. The computer ran fine if plex was not started. The problem was ultimately fixed by wiping plex server and doing a clean install.

Glad you sorted the issue, Nuking the Server is generally the last recommendation as it a lengthy process with large Libraries.

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