Plex server crashing with live tv

Live TV & DVR
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22

The only weird issue that i have now is that i can watch plex trough chromecast, but when i watch live tv, chromecast says: sorry something went wrong

The issue that you described did not (yet) happen here.

23

I have located an uploaded crash report from the 12th march that coincides with the logs provided

I will refer this to the development team

The last action before the crash was sending this request to the DVR on IP 192.168.1.200
Could you send this request using curl and get the response into a text file and zip and attach here please

eg
curl -o response.json http://192.168.1.200:34400/lineup_status.json

http://192.168.1.200:34400/lineup_status.json

25

You appear to have disabled debug logging for the Plex Media Server !
See Reporting issues with Plex Media Server | Plex Support

After enabling debug logging through server settings / show advanced - save changes and then restart Plex Media Server

Get logs zip after the next crash

Thanks

26

let me have debug server logs to start an investigation into this

27

I was switching between channels every 3-5 minutes. I paused the last channel for several minutes and resumed, then noticed Plex Tuner Service segfaulted. Using docker on ubuntu 20.01, version 1.25.8.5663.

[1277956.243432] Plex Tuner Serv[2596807]: segfault at 17 ip 00007f4a4ad688e2 sp 00007f4a48be0fb0 error 4 in Plex Tuner Service[7f4a4ad3c000+16f000]
[1277956.243447] Code: 89 f7 e8 7f e1 12 00 80 3d 29 0b 17 00 00 48 8d 35 0b 0b 17 00 79 07 48 8b 35 02 0b 17 00 48 8b 85 50 ff ff ff 4a 8b 54 20 28 <80> 7a 17 00 79 03 48 8b 12 4c 89 f7 e8 4b e1 12 00 48 8b 85 b0 fc

28

Thank You. I see a Plex Tuner Service crash at Mar 30, 2022 09:26:59.787 which followed a sequence of DVR LiveTV streaming state=paused and then started and then state=stopped

I have added the diagnostics to the set I have with the developement team. We are making further updates to dependencies used by the Plex Tuner Service and also implementing crash reporting - I am expecting these changes to be released in 1.25.10

29

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