this is the 2nd time this has happened… my plex server while running fine rebooted itself for some reason and now it is lost and acts like a unconfigured server where i have to discover it and claim it. all my settings are gone but my library is still ok…
not sure if any of the logs are salvageable since i restarted the server a few times already…
does this happen to other people also ?
looks like something hapened between these two crashes but dont know what… was not even logged into the server yesterday
Apr 17, 2018 16:13:16.258 [0x7f2f5b3ff700] DEBUG - Job running: ‘/usr/lib/plexmediaserver/CrashUploader’ ‘–directory=/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.12.3.4973-215c28d86’ ‘–version=1.12.3.4973-215c28d86’ ‘–platform=linux-ubuntu-x86_64 (3.10.0-693.21.1.el7.x86_64 (#1 SMP Wed Mar 7 19:03:37 UTC 2018))’ ‘–serverUuid=89cbe57839b6f0263fe0de4b799ae260e4e7cf87’ ‘–userId=xxxxx@yahoo.com’ ‘–url=https://crashreport.plexapp.com’
./Plex Media Server.5.log
Apr 17, 2018 20:12:15.006 [0x7f06affff700] DEBUG - Job running: ‘/usr/lib/plexmediaserver/CrashUploader’ ‘–directory=/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.12.3.4973-215c28d86’ ‘–version=1.12.3.4973-215c28d86’ ‘–platform=linux-ubuntu-x86_64 (3.10.0-693.21.1.el7.x86_64 (#1 SMP Wed Mar 7 19:03:37 UTC 2018))’ ‘–serverUuid=1162253848c120996646e960f5499e4ecdb57db5’ ‘–userId=NOUSERID’ ‘–url=https://crashreport.plexapp.com’
./Plex Media Server.3.log
This would happen if the Preferences.xml file is lost and a new one created
See this support article for the location of the Preferences.xml file
https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/
plex.tv server info shows It was created 3 days ago
thanks… i started backing up the preferences.xml along with the database on daily basis now.
