Plex server Nvidia shield tv "unable to connect to shield securley"

Hi all.

My server on my Nvidia shield suddenly stopped working. I have factory reset here device and created a new server but when I go to add media I get a message saying “unable to connect to shield securley”

I’ve heard this could be due to do with certificates on the plex server side that may need resetting. Anyone got any ideas?

Thanks for any help you can give.

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