Hi Chuck:
The thread that I got the email about was “Plex not playing music on first generation Eco devices”. I had added a reply, to count first gen echo show 8’s and the Alexa app for PC to that list, and I received a reply in the forum, and an email as shown below.
Plex has no control over that. That’s all internal to the Echo devices.
That would be a different issue. Currently, the 1st gen devices won’t play at all. Please start a new thread with as much details as you can. Also provide your PMS logs.
It was from someone who had the plex employee tag though, and the email requested that I create a new thread, including log files. Sorry I can’t find that email.
Regards
Robert