Server Version#: 1.41.3.9314-a0bfb8370
Player Version#: 4.141.0
Reposting here as General Discussions / livetv-dvr thread ran into a dead-end.
Is there any way to submit a issue ticket with the Plex technical staff?
ISSUE: Plex server v1.41.3.9314 can’t find HDHomeRun device.
NOTE: The Plex server is running on a Mac mini M1 running macOS Sequoia v15.3. Could this issue be related to the macOS?
BACKGROUND: Everything worked, for months, up until a couple of days ago. It was around that time that the Mac mini M1 did an OS update to 15.3. And so, I keep thinking the issue might have something to do with macOS Sequoia 15.3. Perhaps an OS API call changed in some way (additional parameters for security, I know Microsoft made changes like that from time-to-time impacting C++ code). And maybe Plex doesn’t support the new (now required) API call format?
ADDITIONAL DETAILS: I can see the HDHomeRun device on my router’s attached device list.
I can ping the HDHomeRun device using the IP address from my router.
I can watch antenna TV on the HDHomeRun device using the HDHomeRun app.
When I log into the Plex server as administrator and look at the account settings page and scroll down to the “Live TV & DVR” page, I see the error: “Device not found. Ensure your device is powered on and connected to your network”.
If I try to “Add Another Device”, I get error: “We couldn’t find any hardware we recognize, but will continue to look for available devices”.
If I try to “Enter its network address manually” I get the error: “There was a problem adding the device: 192.168.x.xxx”.
As suggested on the General Discussings / livetv-dvr thread, I’ve tried changing the HDHomeRun device’s IPv4 address to end in .127, I’ve tried powering everything down, deleting the DVR and setting it up again. But I get same errors as before.
Any ideas how to fix this issue?
Thanks again.