Plex server video multichannel sound

Hello All

It is my first post

Plex Server Version - the last one
Player Plex Version - the lat one

Today i did:
-Plex server on Windos Pc installation

  • Plex player on Google Chromecast with Android TV installation
  • settings adjusted according my knowledge

No multichannel sound (video film) is played on the player. Not DTS, nor DD.

Any settings, any idea?

Robert

So Plex will stream the file to the device. Need to make sure either the Chromecast settings have the audio formats enabled or the TV if the TV is doing the audio decoding.

Also check the video file and make sure it has those audio formats embedded.

When you play the file, check your server dashboard and see if what is being played. It should tell you the video and audio formats, and if the server is doing any transcoding to them.

Is the set up ChromeCast plugged into TV going into surround system or ChromeCast going into surround system?

your audio stream, is it AAC?

Hi, thanks for the replay.
My Google Chromecast is connected to my Home Cinema Amplituner via HDMI. Not to the TV directly. Sound then is played from my audiosystem, not from TV. There is an info on Google Chromecast app Plex, that the file I need to play has the multichannel sound (for instance DTS 5.1), but when started, multichannel sound is not played, only stereo.
Please be informed, that at the same time each VOD played on the same Google Chromecast is fine in case of multichannel sound.
Google Chromecast is not able to decode multichannel sound I believe, so this decoding has to be done on the Plex server. I set all settings related to the multichannel sound and still nothing that happens.
Is it possible that this option needs Plex premium version?

Have you set the “Audio Passthrough” to HDMI?

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