Plex server wont start

maheer_waseem_eng_gmail_com · November 22, 2020, 11:09pm

Server Version#1.20.5.360047c0d9038
Player Version#:NA

Hi,
I recently setup a plex server and last night it was working but when i woke up in the morning i cannot start it.

plexmediaserver.service - Plex Media Server
     Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Sun 2020-11-22 16:03:35 MST; 10ms ago
    Process: 7855 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p>
    Process: 7859 ExecStart=/bin/sh -c  export PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= "{pr>
   Main PID: 7859 (code=exited, status=255/EXCEPTION)

Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at>
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: Failed to start Plex Media Server.

Here are the logs

Nov 22 15:51:02 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 15:51:02 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:51:08 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 1.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 15:51:08 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 15:51:08 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 15:51:08 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 15:51:08 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 15:51:08 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:51:13 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 2.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 15:51:13 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 15:51:13 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 15:51:13 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 15:51:13 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 15:51:13 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:51:18 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 15:51:18 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 15:51:18 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Nov 22 15:51:18 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:51:18 maheerwaseem-GA-A55M-DS2 systemd[1]: Failed to start Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has failed
-- A start job for unit plexmediaserver.service has finished with a failure.
Nov 22 15:52:39 maheerwaseem-GA-A55M-DS2 sudo[7429]: maheer-waseem : TTY=pts/2 ; PWD=/mnt/sdb/Plex ; USER=root ; COMMAND=/usr/bin/find . -type d -print -exec chmod 755 {}
Nov 22 15:52:52 maheerwaseem-GA-A55M-DS2 sudo[7434]: maheer-waseem : TTY=pts/2 ; PWD=/mnt/sdb/Plex ; USER=root ; COMMAND=/usr/bin/find . -type f -print -exec chmod 644 {}
Nov 22 15:53:22 maheerwaseem-GA-A55M-DS2 sudo[7443]: maheer-waseem : TTY=pts/2 ; PWD=/mnt/sdb/Plex ; USER=root ; COMMAND=/usr/bin/find . -type d -print -exec chmod 755 {}
Nov 22 15:53:37 maheerwaseem-GA-A55M-DS2 sudo[7448]: maheer-waseem : TTY=pts/0 ; PWD=/home/maheer-waseem ; USER=root ; COMMAND=/usr/bin/systemctl enable plexmediaserver.service
Nov 22 15:54:14 maheerwaseem-GA-A55M-DS2 sudo[7492]: maheer-waseem : TTY=pts/0 ; PWD=/home/maheer-waseem ; USER=root ; COMMAND=/usr/bin/systemctl start plexmediaserver.service
Nov 22 15:54:14 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 15:54:14 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 15:54:14 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 15:54:14 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:54:19 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 1.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 15:54:19 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 15:54:19 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 15:54:19 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 15:54:19 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 15:54:19 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:54:24 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 2.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 15:54:24 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 15:54:24 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 15:54:24 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 15:54:24 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 15:54:24 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:54:30 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 15:54:30 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 15:54:30 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Nov 22 15:54:30 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 15:54:30 maheerwaseem-GA-A55M-DS2 systemd[1]: Failed to start Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has failed
-- A start job for unit plexmediaserver.service has finished with a failure.
Nov 22 15:56:02 maheerwaseem-GA-A55M-DS2 sudo[7621]: maheer-waseem : TTY=pts/0 ; PWD=/home/maheer-waseem ; USER=root ; COMMAND=/usr/bin/systemctl status plexmediaserver.service
Nov 22 15:56:49 maheerwaseem-GA-A55M-DS2 sudo[7651]: maheer-waseem : TTY=pts/3 ; PWD=/mnt/sdb/Plex/TV Shows ; USER=root ; COMMAND=/usr/bin/find . -type d -print -exec chmod 755 {}
Nov 22 16:03:19 maheerwaseem-GA-A55M-DS2 sudo[7774]: maheer-waseem : TTY=pts/0 ; PWD=/home/maheer-waseem ; USER=root ; COMMAND=/usr/bin/systemctl start plexmediaserver.service
Nov 22 16:03:19 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 16:03:19 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 16:03:19 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 16:03:19 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 16:03:24 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 1.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 16:03:24 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 16:03:24 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 16:03:24 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 16:03:24 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 16:03:24 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 16:03:29 maheerwaseem-GA-A55M-DS2 sudo[7852]: maheer-waseem : TTY=pts/0 ; PWD=/home/maheer-waseem ; USER=root ; COMMAND=/usr/bin/systemctl status plexmediaserver.service
Nov 22 16:03:30 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 2.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 16:03:30 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 16:03:30 maheerwaseem-GA-A55M-DS2 systemd[1]: Starting Plex Media Server...
-- Subject: A start job for unit plexmediaserver.service has begun execution
-- A start job for unit plexmediaserver.service has begun execution.
Nov 22 16:03:30 maheerwaseem-GA-A55M-DS2 systemd[1]: Started Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has finished successfully
-- A start job for unit plexmediaserver.service has finished successfully.
Nov 22 16:03:30 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=255/EXCEPTION
-- An ExecStart= process belonging to unit plexmediaserver.service has exited.
Nov 22 16:03:30 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 sudo[7893]: maheer-waseem : TTY=pts/0 ; PWD=/home/maheer-waseem ; USER=root ; COMMAND=/usr/bin/systemctl status plexmediaserver.service
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
-- Automatic restarting of the unit plexmediaserver.service has been scheduled, as the result for
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: Stopped Plex Media Server.
-- Subject: A stop job for unit plexmediaserver.service has finished
-- A stop job for unit plexmediaserver.service has finished.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.
-- The unit plexmediaserver.service has entered the 'failed' state with result 'exit-code'.
Nov 22 16:03:35 maheerwaseem-GA-A55M-DS2 systemd[1]: Failed to start Plex Media Server.
-- Subject: A start job for unit plexmediaserver.service has failed
-- A start job for unit plexmediaserver.service has finished with a failure.

I am so lost as to why it suddenly stopped working

ChuckPa · November 22, 2020, 11:27pm

Where is the Plex APPLICATION_SUPPORT directory (the metadata and PMS internal files) ?

Did you move them or did you change the username PMS runs as?

What can you tell me about the host and its environment?

maheer_waseem_eng_gmail_com · November 22, 2020, 11:34pm

The application support is at “/var/lib/plexmediaserver/Library/”, I haven’t moved them.
i dont know what you mean by “did you change the username PMS runs as?” .
Its running on ubuntu 20.04.01 LTS

ChuckPa · November 23, 2020, 2:38am

I asked because the systemctl status plexmediaserver errors you shared are most commonly associated with customizing the Plex configuration on the host.

Changing user name Plex runs as (default user is plex)
Moving the /var/lib/plexmediaserver/Library to another location for more space.

I’d like to ask you to, as root,

cd “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server”
tar cfz /tmp/PlexLogs.tar.gz ./Logs
Now bring that tar.gz to the forums here so I may look at them and see what happened.

system · February 21, 2021, 2:38am

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